To all that expect the best service in a diamond search:
After crazy hours invested on this search, I finally found a diamond as per my fiancée expectations. Although, this would be impossible without the VERY EXPECIAL people below! So, I would like to share with you my sincere appreciation to their OUTSTANDTING service:
1. Mark (www.engagementringsdirect.com) – In addition to offer you outstanding prices, Mark is a GREAT listener and a true supporter. He won’t let you down!! He has a great eye and will find you what you need. Even though my budget was tight and Mark had his daughter ill, he spent several hours with me on the phone and didn’t fail to respond any of my several emails (even while working from home in a Friday afternoon). Plus, since the start, he was one of the very few vendors that was able to provide me with an unusual custom setting in a flash (48 hours – without problems, complains or surcharges). At the end, even though Mark had found me 5 outstanding diamonds and my fiancé had decided for a competitor stone, he called me on my cell to say he was happy for me and understood my decision. Plus, he wanted to offer me his best wishes on my engagement. Don’t hesitate to contact him if you need tailored help and amazing expert support. Plus, keep in mind you will be dealing with an outstanding human being also. Thank you very much, Mark!
2. Barbara (www.uniondiamond.com) – In addition to be a very straightforward person, Barbara moves fast and is VERY well connected with her suppliers. She is very detailed oriented and will secure you a diamond as per your requirements in record time. Although Union Diamond is not the cheapest (nor the most expensive either), their service is OUTSTANDING and it is definitely worth the small premium. You can be sure Barbara will go BEYOUND the EXTRA mile to satisfy your expectations. She was highly recommended by a friend who spends plenty ($) with her and my whole experience checked precisely with her HIGH remarks. Barbara moved diamonds via overnight packages; put together a complete ring in 24 hours – in consideration of my early rush on this search; in addition, she also responded ALL my requests thoroughly and very professionally and never pushed me into a sale which I was not 100% satisfied. At the end, after coping with me for over 2 weeks and reviewing a good number of stones, she found me a diamond that matched all my requirements precisely. Then, just after her personal review of the diamond, she confirmed the finding and suggested me the diamond for my final review. So, in addition to my business, she gets my very especially thanks as well. Thank you, Barbara!
3. Jonathan (www.goodoldgold.com) – As you know, Jonathan is passionate about the HIGH quality of his inventory and his website is VERY IMPRESSIVE. As a beginner, I learned a lot in his site and the tools he provides were VERY detailed and helpful. Basically, at a click, you can compare a GOG stone to any other diamond that you may have in mind. Even tough his asschers were beyond my budget, for quite a few moments on this search I was tempted to buy from him! He is another example of meticulous support over the phone, emails and internet. Plus, he also dealt very nicely with my budget constrains and found quite a few options for me. Thank you, Jon!
Don’t hesitate to call these veterans if you appreciate the best in service like me! In addition, you will get expert support and will experience a great transaction over the internet. They will make your virtual shopping experience better than in any retail store!
Finally, I want to thank you ALL in the PRICESCOPE forum for teaching me A LOT about this crazy stone, its most reliable vendors and finally for replying my posts. Your suggestions and comments made a BIG difference and lead me to a smarter purchase.
I will share the images of the ring with you this weekend! I hope it is beauty!!!
Eve thankful,
Alex Silva
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