Today, my fiancee noticed in horror that one of her side stones on her Tiffany Novo has fallen out. We don''t know when or where it happened so the stone is gone. It was one of the stones at the very end (furthest away from the main stone).
Before I do anything, does anyone know what my options are? I have a JM policy but I have a $500 deductible and I''m assuming one little side stone is less than $500 although with T&Co., you never know.
Will T&Co. ever replace one of those small stones without charging me? I''m pretty disappointed that for the amount of money I spent on the ring, that a side stone would just fall out like that. It''s on a part of the ring where it would be extremely unlikely to be knocked out from a bang or bump. So I believe it just fell out. I''m not sure if these small side stones are just held in place with an adhesive or if they also have clasps holding them in place. But whatever it is, it was defective.
Before I contact T&Co. or the insurance company, I was hoping to get some feedback on what I should do. Any advice would be greatly appreciated.
Before I do anything, does anyone know what my options are? I have a JM policy but I have a $500 deductible and I''m assuming one little side stone is less than $500 although with T&Co., you never know.
Will T&Co. ever replace one of those small stones without charging me? I''m pretty disappointed that for the amount of money I spent on the ring, that a side stone would just fall out like that. It''s on a part of the ring where it would be extremely unlikely to be knocked out from a bang or bump. So I believe it just fell out. I''m not sure if these small side stones are just held in place with an adhesive or if they also have clasps holding them in place. But whatever it is, it was defective.
Before I contact T&Co. or the insurance company, I was hoping to get some feedback on what I should do. Any advice would be greatly appreciated.
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