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Special customer service relationsips

PintoBean

Ideal_Rock
Premium
Joined
Jul 27, 2011
Messages
6,584
Do you ever work with a vendor and just end up clicking with a vendor's rep so much that you go back time and time again just to work with them?

For me, that has always been Denise at BGD. BGD pricing may be more than other PS darlings, but her above and beyond CS and just the most kick ass personality always pulled me back and justified the bit more I would pay. Seriously, what's that little bit more $$ if it means a smoother transaction, less aggravation, and a great interaction? I did miss her for my latest BGD upgrade bc she's no longer at BGD. The Rep I worked with sufficed, but man, I miss Denise.
 
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