Hudson_Hawk
Super_Ideal_Rock
- Joined
- Nov 2, 2006
- Messages
- 10,541
Do any PSers have car loans through Soverign Bank (now Santander Consumer/Banko Santander)?
DH has his car loan through Soverign and last month we received a notice stating that the loan had been transferred to Santander Cosumer, part of Banko Santander of Spain. Anyway, apparently all of Soverign has been acquired by Santander (loan wasn''t sold off). DH made his payment last month according to their directions and when he received his statement this month it said the maturity date on his loan was 03/13 NOT 03/10 (per Soverign''s payment book) and his payoff balance was almost $13K!!! According to my records his payoff should only be $2800. To owe $12K at this point would mean he took out a loan for $28K to buy a 2004 used Jeep Cherokee! Not to mention it would mean he took out a seven year loan on a used car (which I''ve never heard of!) And no, we didn''t refinance or anything like that. Any ideas on what''s going on?
I''m really hoping this is just an administrative error that occurred during the transfer of our records and they don''t give us a hard time about straightening it out. We have the payment stubs from Soverign and the payment records from our bank account. Heck, on the Santander website they have his entire payment history going back to the date of purchase. They''ve asked for a copy of his original note from when he bought the car and I''m hoping that will satisfy them.
DH has his car loan through Soverign and last month we received a notice stating that the loan had been transferred to Santander Cosumer, part of Banko Santander of Spain. Anyway, apparently all of Soverign has been acquired by Santander (loan wasn''t sold off). DH made his payment last month according to their directions and when he received his statement this month it said the maturity date on his loan was 03/13 NOT 03/10 (per Soverign''s payment book) and his payoff balance was almost $13K!!! According to my records his payoff should only be $2800. To owe $12K at this point would mean he took out a loan for $28K to buy a 2004 used Jeep Cherokee! Not to mention it would mean he took out a seven year loan on a used car (which I''ve never heard of!) And no, we didn''t refinance or anything like that. Any ideas on what''s going on?
I''m really hoping this is just an administrative error that occurred during the transfer of our records and they don''t give us a hard time about straightening it out. We have the payment stubs from Soverign and the payment records from our bank account. Heck, on the Santander website they have his entire payment history going back to the date of purchase. They''ve asked for a copy of his original note from when he bought the car and I''m hoping that will satisfy them.
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