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Sick of Jewelers Lying to Me

Jambalaya

Ideal_Rock
Premium
Joined
Oct 2, 2014
Messages
3,548
I have to vent. I bought a lovely pair of drop Easter egg earrings today, like little Faberge eggs, sterling silver with pink, green, and yellow enameling. Very springlike and pretty. I asked a few times if they were sterling silver and was assured yes, and we discussed how nice it is to have real metal instead of gold plate. I couldn't see a hallmark but I can often only see them with a magnifier.

So I get home, go on the website, and find that they are "silvertone" and appear to be hematite with rhodium plate. I have emailed the company.

I am absolutely sick of being lied to by jewelers. This has happened to me numerous times. The green stone earrings sold to me as natural that turned out to be a piece of crap - I was able to return, but it cost time to do so and was a disappointment. The expensive synthetic opals which were never disclosed to me as synthetic and that jeweler then called me a liar when I said as much. There has been another time when a jeweler did not disclose and then called me a liar when I protested, but I can't for the life of me remember what incident that was.

I think this has happened to me four times. I am sick, sick, sick of jewelers lying to me and then, sometimes, telling ME I'm the liar when I complain. I mean, who does that? I wish I could have a job where I just lied to people the whole time and made lots of money doing so!

No wonder the jewelry industry has a bad name for overcharging, selling crap, and lying their asses off. That's the industry image to the uninitiated, and sometimes my experiences have taught me why the industry is seen this way.

The only way is to stick to companies like Whiteflash and be very wary of anything that isn't gold, silver, or diamonds from a company like theirs.

I think I'm going to give up buying jewelry. It's supposed to be fun, and this is the opposite of fun. It's stressful and disappointing and embarrassing and a timesuck. I hate jewelry right now - I loved these egg earrings and was so excited to wear them for Easter, but they're just junk metal. And now I have to spend time returning them to the store, when I'm really busy. They were only $88 plus tax but that is SO not the point. I just hate being lied to, and it seems to happen to me a LOT.
 

kenny

Super_Ideal_Rock
Premium
Joined
Apr 30, 2005
Messages
28,175
I'm very jaded so I rarely believe salesfolks.
I verify myself whatever I can.

I'd never jewelry shop without my loupe.
In this case if I didn't find the 925 stamp, indicating sterling silver, I'd pass.

IMO for you to, "give up buying jewelry" is an overreaction.

Just live and learn and do your due diligence in the future.
Put your faith in yourself not others.

People are not how they should be.
Don't let that knock you off your bicycle.
Keep riding.
 

susief

Shiny_Rock
Joined
Dec 2, 2011
Messages
225
Just today, I had an assistant at a well-established and supposedly high end B&M store laugh at me when I asked what platinum they use in their custom work - 900 or 950, what mix etc. Apparently, "platinum is platinum, it's completely pure, there aren't different grades like for gold". Erm... ok then.

It is ignorance (and bluffing to cover up ignorance) rather than outright lies that I usually encounter, but either way it's so frustrating and really tarnishes what should be a special experience.

I'm sorry this happened to you. It's not a bad idea to stick to really reputable companies that you trust.
 

pyramid

Ideal_Rock
Premium
Joined
Nov 10, 2002
Messages
4,607
Platinum is platinum, like gold is gold in pure form - it is the alloy it is mixed with which is different not the platinum. In the UK though it has to be 950 to be hallmarked platinum. 900 is under the measure to receive a hallmark in the way you would not stamp 12k gold as 14k. So 900 is not recognised and cannot be sold as platinum.
 

Laila619

Super_Ideal_Rock
Premium
Joined
Apr 28, 2008
Messages
11,608
I have the worst luck with fine jewelry--I get broken stuff, scratched stuff, ugly stuff, uneven milgrain, blob prongs, rings that don't fit, etc. I've basically given up on anything except cheap costume pieces from Target. I have good luck with those and get a ton of compliments.
 

stracci2000

Ideal_Rock
Premium
Joined
Jun 26, 2007
Messages
3,829
I had this problem last year.
I bought a David Yurman-style ring from an Ebay seller.
She claimed the ring was marked "sterling" but didn't include a photo of the sterling mark.
When I got the ring, it clearly wasn't sterling, and had no mark at all.
I promptly returned it.
I learned my lesson. If the sterling mark is not clearly depicted, I'm not interested.
PS---Always carry a loupe in your purse!!!
 

Jambalaya

Ideal_Rock
Premium
Joined
Oct 2, 2014
Messages
3,548
Thanks everyone for your responses. Quick reply here as am looking after Uncle - 30 mins to shower and dress before I take him out for the day. I appreciate all the replies. It really is most frustrating when jewelers aren't clear.

Here are the eggs. http://www.erwinpearl.com/a01612502.html

At the top in small light letters it says "silvertone and hematite" and then in the description all it says is "rhodium-plated." So I don't really know what on earth it is.

Oh well. Another lesson learned.
 

susief

Shiny_Rock
Joined
Dec 2, 2011
Messages
225
Pyramid thanks, yes that's what I was asking her - what alloy they use (as I've had both iridium and ruthenium alloyed pieces that have worn differently). She said that all platinum is 100% pure and never mixed with anything else.

I didn't know about the minimum of 950 for a UK hallmark, that's useful to know for the future. I would have thought a jeweller's store apparently specialising in custom platinum work could tell me that though...
 

ccuheartnurse

Brilliant_Rock
Premium
Joined
May 22, 2002
Messages
1,762
I'm sorry you got the big shaft. I ** absolutely , absolutely, absoluteley ** share your feelings. Hurts even more by the more trusted of the vendors we use. I agree with Kenny, keep riding the bike. I've been down & feeling out at times, but I'm just too damn stubborn for *them* to win. :lol: Plus, I don't know too many jewelry peeps from PS but the 2 I do know, they have been great to let me vent. Take a short break & get back at it once you're ready. :)) Unfortunately, I've lost my trusting nature. I have to be more diligent & more specific on the next projects even if it makes me look "picky". ;))

Judy
:))
 

iluvshinythings

Brilliant_Rock
Premium
Joined
May 15, 2009
Messages
826
I feel your pain. I love, love, love jewelry too and have had a couple of incidents where I have been deceived. It's not fun and it makes me not even enjoy "the hunt" for a while. The thing I have learned is the value of an independent appraisal ASAP when a piece is purchased. I learned this the hard and expensive way.

Sorry you are having to deal with this!
 
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