I am at a bit of a loss. Not used to the way things are done in the US.
The way I had understood it if something needs repairs or to be replaced because of a fault of the vendor/maker, then they stand for the shipping costs. How does it work in the US?
I tried to find information about this but I guess I was looking under the wrong words because I found this
Defective Merchandise:
A store, however, cannot use its disclosed policy to refuse the return of defective merchandise. When the item purchased is defective, you can choose a repair, replacement or refund. This right is contained in the Implied Warranty of Merchantability law. Under that law, merchants cannot limit your remedies. In addition, this means that if a merchant chooses an "All Sales Final" return policy, it must disclose that policy without limiting your rights. For example, the disclosure of the return policy must be similar to a posting which reads:
"All Sales Final, With the Exception of Defective Goods." (940 CMR 6.12)
But I can't find the Implied Warranty of Merchantability law.
US law is extremely different from Swedish law , feeling kinda stupid.
Thank you for your help!
The way I had understood it if something needs repairs or to be replaced because of a fault of the vendor/maker, then they stand for the shipping costs. How does it work in the US?
I tried to find information about this but I guess I was looking under the wrong words because I found this
Defective Merchandise:
A store, however, cannot use its disclosed policy to refuse the return of defective merchandise. When the item purchased is defective, you can choose a repair, replacement or refund. This right is contained in the Implied Warranty of Merchantability law. Under that law, merchants cannot limit your remedies. In addition, this means that if a merchant chooses an "All Sales Final" return policy, it must disclose that policy without limiting your rights. For example, the disclosure of the return policy must be similar to a posting which reads:
"All Sales Final, With the Exception of Defective Goods." (940 CMR 6.12)
But I can't find the Implied Warranty of Merchantability law.
US law is extremely different from Swedish law , feeling kinda stupid.
Thank you for your help!