Rockdoc
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Dear Mr. Lieberum,
I am referring to your post on PriceScope dated 8/17/2006 6:56:25 PM in the thread titled "Differences in Sarin and AGS???" (originally posted at this link: https://www.pricescope.com/community/threads/differences-in-sarin-and-ags.49345/page-2).
I would like to correct a few misunderstandings that you and others may have about our equipment.
Sarin’s DiaVision™ cut grading software accurately calculates the diamond weight based on the exact volume of the scanned diamond, as calculated after measuring its facets and multiplying that by the diamond’s specific gravity. There is no “generic formula” we use to “estimate” the weight.
DiaVision™ allows the user to enter the “Actual Weight” of the diamond, as measured on an external diamond scale. DiaVision™ software can display and print either the above explained “Calculated Weight” or the “Actual Weight” (as entered by the user) or both. This means you do not need to explain anything to your customer regarding these minute weight differences and make no apologies for the equipment. You simply need to enter the weight you want to print on the customer’s report and correctly configure DiaVision™ to display that weight, and that weight only, if that’s what you desire.
For a complete explanation on how to use the different weight display options in DiaVision™ I refer you to the DiaVision™ 4.0 User’s Manual available online at this link: http://www.sarin.com/downloads/DiaVision_4.0_Users_Guide.pdf (refer to page 20, article 3). For more information on how to incorporate the different weight data fields into your customized reports, refer to the chapter titled “Using DiaVision Data Fields” on page 119.
I urge you, in future, to call upon our professional support team’s expertise with similar issues. They are always available at [email protected] or by contacting your local Sarin dealer (either Kassoy or Sarin USA. Their contact details can be found at this link: http://www.sarin.com/distributors_america.shtml). Contacting them can save you a lot of difficulty in dealing with technical issues like the one you raised on PriceScope.
Finally, feel free to quote this e-mail on PriceScope or anywhere else you believe it will be useful.
Regards,
Udi Lederer
Vice President of Marketing
Sarin Technologies Ltd.
4 Hahilazon Street
Ramat Gan 52522
Israel
Tel: +(972)-3-7515490 Ext. 110
Fax: +(972)-3-7515485
E-mail: [email protected]
Web: www.sarin.com
“One of the symptoms of an approaching nervous breakdown is the belief that one''s work is terribly important.”
- Bertrand Russell (1872 - 1970), Conquest of Happiness (1930) ch. 5
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