DiamondsOnly
Shiny_Rock
- Joined
- Jan 25, 2011
- Messages
- 397
MC|1374812006|3490553 said:DiamondsOnly|1374800830|3490446 said:Went to Coach and there's good news and good news.
1. They exchanged out my purse so Ill be getting a brand new one in a week. Same purse which is being discontinued and had limited quantities, thank goodness I don't have to find a new one. *sigh of relief*
2. I got money back. . $10 but Ill take it.
Glad everything worked out for you...Regardless of where the bags are made, Coach does have exceptional customer service. Once I found a pink bag I liked on sale at Macy's and it was sold out in black and I took a picture of the sale price, with my phone, and then went over to the Coach store and they honored the Macy's sale price on the black color. Then they sent me a thank-you card and the gal called me to thank me over the phone.
Now, I just be sure to shop when they have their 25% F&F deals.
Oh, and eBay has a coach outlet and I was reading the reviews and it sounds like THAT is where the fakes are being sold. Lots of complaints.
Thank you! I am so relieved that I don't have to search for a new one at the store otherwise I'd be there for hours. lol I'm hoping that 3rd time is a charm.