My fiancee and I fell in love with a beautiful, large H&A round we saw at well-known and frequently referenced NY-area store this past weekend. We chose a setting out and later changed our minds the same day (my fiancee''s ring size is 5 1/2 they had a setting that was slightly bigger than that - their solution was to place tiny bumps at the bottom of the ring - my fiancee later balked at the idea). We called the store and they agreed to change the setting (the stone had been placed in a losse, temporary setting). Since it was getting late, they asked us to follow up with them in the morning.
When I called them in the morning they told me that they had put the bumps in the setting and that the diamond had been fully-set. They also told me that they could still change the setting if we liked. We''re more than a little upset with this "bait and switch" and several other minor incidents that have happened, but we would however like some closure to this matter and want this rock.My fiancee has expressed a lot of concern that the a change of setting now (after the diamond has been fully set), could potentially damage or scratch the diamond and we would never know. Is this possible? Is there any risk whatsoever to a diamond if a setting is changed? Please advise. Any expert opinion would be tremendously appreciated. Also any opinions on reputable 3rd party appraisals for insurance purposes would be very much appreciated.
When I called them in the morning they told me that they had put the bumps in the setting and that the diamond had been fully-set. They also told me that they could still change the setting if we liked. We''re more than a little upset with this "bait and switch" and several other minor incidents that have happened, but we would however like some closure to this matter and want this rock.My fiancee has expressed a lot of concern that the a change of setting now (after the diamond has been fully set), could potentially damage or scratch the diamond and we would never know. Is this possible? Is there any risk whatsoever to a diamond if a setting is changed? Please advise. Any expert opinion would be tremendously appreciated. Also any opinions on reputable 3rd party appraisals for insurance purposes would be very much appreciated.