Need help with Jewlers Mutual

[Professor]

It is the weekend and I just got a letter from Jewlers Mutual saying that they did not recieve all the proper information and my diamond was not insured. I called up just last week to double check to make sure all the information was there since I did not recieve my insurance papers and the person on the phone said I was good to go.

With that in mind, I really am scared that something might happen this weekend and I will be without insurance. Do any of the Jewlers Mutual people post here on the weekends? Is there anything I can do before Monday to make sure that my ring is safe?

Thanks everyone for all of your help!

 

[WinkHPD]

You will need to contact them Monday morning. What did you not get sent to them?

Wink

P.S. Be very careful with your diamond this weekend!

 

[sfritz]

Professor: I saw your post this morning. Please contact our customer service folks at 888 884-2424 so we can get this cleared up. I am guessing that the missing item is the insurance evaluation or appraisal. Did you send that via email, fax, or postal service?

Sue Fritz
Jewelers Mutual Insurance Company

 

[Professor]

Thanks for the response. I called this morning and everything was squared away. It seems Pricescope is pushing them a lot of business and they are a bit swamped