Hi All,
I am a complete newbie, and I just wanted to ask your advice and see if this is normal.
I have a whilte gold square shank ring with a 2 ct stone on it. It was a size 7 and needed to be resized to a 5. I decided to bring it to Bailey Binks and Biddle since they seemed so reputable. The jeweler came out from the back and said that he could resize it no problem. He said, he could cut the ring on the two sides and rejoin them, that way the ring would still keep it''s original shape.
One hour later, I came back and they brought my ring out to me. The ring (setting) was fine, but the stone was chipped and it was rattling around in its setting!
No one even mentioned it to me. I almost didn''t notice it because I was so busy lookng at the shank, which did look very nice. I was about to pay and leave when I put the ring on my finger and looked at my stone and almost had a heart attack! I was so shocked, I thought I was seeing things! I told the woman at the desk and at first she said the stone feels like it was tight to her and she didn''t see a chip. When she finally saw the chip with her loupe (which was so big you didn''t need a loupe to see it) she wanted to take the ring into the back and ask the jeweler whether he had taken the stone out from its setting before he had resized the ring. Eventually, the store agreed that it was their responsibility and agreed to replace the stone with a similar stone and that I could pick up my ring next week.
But I just thought it was strange that no one even noticed or mentioned that the stone was loose and chipped. Could it be possible that they didn''t check the stone at all after the ring was resized? I am so glad I looked more closely at the stone before leaving the store. Now I feel very scared/anxious to have that jeweler set the new stone. Was this a one time mistake, or was it just bad worksmanship and I should worry about having him set my new stone???
I''m so horrified and confused!
I am a complete newbie, and I just wanted to ask your advice and see if this is normal.
I have a whilte gold square shank ring with a 2 ct stone on it. It was a size 7 and needed to be resized to a 5. I decided to bring it to Bailey Binks and Biddle since they seemed so reputable. The jeweler came out from the back and said that he could resize it no problem. He said, he could cut the ring on the two sides and rejoin them, that way the ring would still keep it''s original shape.
One hour later, I came back and they brought my ring out to me. The ring (setting) was fine, but the stone was chipped and it was rattling around in its setting!
But I just thought it was strange that no one even noticed or mentioned that the stone was loose and chipped. Could it be possible that they didn''t check the stone at all after the ring was resized? I am so glad I looked more closely at the stone before leaving the store. Now I feel very scared/anxious to have that jeweler set the new stone. Was this a one time mistake, or was it just bad worksmanship and I should worry about having him set my new stone???
I''m so horrified and confused!
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