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MIA vendor!

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mia1181

Brilliant_Rock
Joined
Oct 25, 2006
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1,789
Ugh! I have an Internet vendor who is Missing In Action..... Was I scammed?


Okay, it''s just for a shower, and it''s only $106, I may be out. But I am so annoyed!

The company was called "Infuse Creativity" and it was a wedding decor site that offered rentals. I rented a bunch of paper lanterns through them. It really was a cute looking site, so I had no worries of a scam or anything like that. I also found a couple of mentions of the site on places like the Knot and IndieBride before I even ordered from them so it seemed legit.

Here''s what I get when I click on the site now:
www.infusecreativity.com

So the site has been down for at least a week now and there is no contact information in the receipt I was given. I replied to my receipt email, but no response. I also just called a number I found online for a company called "Infuse Events" that interestingly has the same name that was on my reciept email for the owner. I got the voicemail and just left a message.

Is there anything I can do? Can I dispute it with my credit card company or is it too late? I placed the order back in February.
 

mia1181

Brilliant_Rock
Joined
Oct 25, 2006
Messages
1,789
Oh and here is what the site looked like. It''s a little smushed because I shrunk it, but you get the idea. I actually saved it for offline viewing because I was going on a trip to Tahoe and I knew I wouldn''t have internet access but wanted to decide on how many lanterns to order while I was there.

infusemiaripoff.JPG
 

rockzilla

Brilliant_Rock
Joined
Nov 19, 2006
Messages
1,286
Call up your credit card company and dispute it. Do you have documentation of when they were supposed to ship/arrive? If they haven''t arrived and its past that date, I would put in a dispute.

If you have a decent cc company it should be no problem.
 

Italiahaircolor

Ideal_Rock
Joined
Dec 16, 2007
Messages
5,184
Well, here is the good news...

If you''re thinking about the bright bold round lanterns or even the tubular ones, they are currently selling them at Target for cheap-cheap-cheap.
 

Keepingthefaith21

Brilliant_Rock
Joined
Aug 17, 2007
Messages
1,531
Are you in GA? If so, I was able to find this information:

Michele Grant, 678-662-0578

We had a similar website error occur once at a firm I was working at. Our business was still alive and well but we neglected to renew our website hosting contract. It was a simple oversight made by the office manager and was remedied within a few days.
 

Dreamgirl

Ideal_Rock
Joined
Mar 25, 2008
Messages
5,070
Date: 3/31/2009 12:00:21 PM
Author: Italiahaircolor
Well, here is the good news...

If you''re thinking about the bright bold round lanterns or even the tubular ones, they are currently selling them at Target for cheap-cheap-cheap.
lol

I hope it all gets worked out mia!
 

mia1181

Brilliant_Rock
Joined
Oct 25, 2006
Messages
1,789
Date: 3/31/2009 5:00:02 PM
Author: Keepingthefaith21
Are you in GA? If so, I was able to find this information:

Michele Grant, 678-662-0578

We had a similar website error occur once at a firm I was working at. Our business was still alive and well but we neglected to renew our website hosting contract. It was a simple oversight made by the office manager and was remedied within a few days.
Thanks! That was the same number I found and I left a message, but so far no response... I''m just hoping it''s a website issue, but it seems not to be the case. Oh well... I''ve got about two weeks so hopefully I can find another place to buy them.
 

honey22

Ideal_Rock
Joined
Jul 28, 2007
Messages
4,458
That''s bad news, hopefully it''s a minor misunderstanding. It doesn''t matter that it''s ''only; $106, it''s the principle of it, I can stand to think some vendors are taking innocent people''s money and taking off with it - urghhH!
 

girlie-girl

Brilliant_Rock
Joined
May 29, 2008
Messages
819
I looked up the domain name registrar and found this. I see you''ve already tried the phone number that''s listed, do you alreay have this email as well? You could always try ''snail mail'' I suppose if you''re not able to reach her any other way. Good luck!


Registrant:
Michele Grant
2895 Leafwood Drive
Marietta, Georgia 30067
United States

Domain Name: INFUSECREATIVITY.COM
Created on: 26-Jun-06
Expires on: 26-Jun-11
Last Updated on:

Administrative Contact:
Grant, Michele [email protected]
2895 Leafwood Drive
Marietta, Georgia 30067
United States
(678) 662-0578
 

mia1181

Brilliant_Rock
Joined
Oct 25, 2006
Messages
1,789
Date: 4/1/2009 8:27:03 AM
Author: girlie-girl
I looked up the domain name registrar and found this. I see you''ve already tried the phone number that''s listed, do you alreay have this email as well? You could always try ''snail mail'' I suppose if you''re not able to reach her any other way. Good luck!


Registrant:
Michele Grant
2895 Leafwood Drive
Marietta, Georgia 30067
United States

Domain Name: INFUSECREATIVITY.COM
Created on: 26-Jun-06
Expires on: 26-Jun-11
Last Updated on:

Administrative Contact:
Grant, Michele [email protected]
2895 Leafwood Drive
Marietta, Georgia 30067
United States
(678) 662-0578
AWESOME!

Oh wow thanks girlie-girl you are a super-slueth!

That is a different email than the one I had, so I sent one there too. I''m really bothered that she hasn''t returned my call because it was obviously a cellphone voicemail.

It also turns out that she has 2 other "businesses" www.infuseevents.com and www.infusetime.com

I wonder if these are all scams, but I really don''t think so. I think she started a few small businesses and maybe they didn''t pan out?

Oh well, DH said he''ll handle the Credit Card company, but he''s in no hurry because it''s not a lot of money. But like you said honey22 it is the principle that bothers me.
 
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