Kaili
Brilliant_Rock
- Joined
- Sep 13, 2004
- Messages
- 753
My boyfriend and I bought a beautiful diamond online, but decided to finance the setting through a local jeweler. We looked at a store near our house and found a couple settings that we liked, we were quoted the prices by the manager, and approved for 12 months interest free financing. The manager knew that we were not going to be buying that day, but that we would be coming back in a week to make our final decision (I wanted to think about it before making the final choice on the setting).
When we came back to the store to purchase, we were told that the manager with whom we had been working was no longer with the company, so we proceeded with the new manager. We told him the price quoted on the setting that we had chosen and that we wanted to do the interest free financing for 12 months. The new manager was not happy with the price that had previously been quoted, but we finally got him to agree to it. We then did all of the paper work and he handed my boyfriend the financing form to sign.
Thank goodness my bf looked closer before signing because he found that the manager had drawn up a deal for 3 months interest free with 24% financing for the remaining 9 months- not what we had agreed upon!!!
We adressed this with him and he began to talk about what a shame it is these days that people (meaning us) buy diamonds using measurements and specs (specs, I might add, that he needed in order to order the setting) when in the "old days there was so much more romanticism." "People would come into a store and trust the jeweler to pick out a diamond for them." WHAT?? He just tried to change the financing agreement without our knowledge, and he thinks we should just trust him to pick out a perfect diamond for us??
We told him that we could not do the deal the way he rang it up, and he told us that he couldn''''t do it any other way because he gave us such a great price on the setting. He said that there was no way for him to do the 12 months interest free as was promised. At that point, we told him that we would have to cancel the deal and come back another time. We weren''''t playing hard ball... we honestly can''''t afford to pay 24% financing every month. As we stood up, ready to tear up the contract, he all of a sudden told us to wait. He looked at the paperwork again, and said "o.k., I will do it for you." Interesting that minutes before, there was no way he could honor the original agreement, but now miraculously he can.
We ended up finishing the deal on the terms that we had initially agreed upon, but it really left me with a bad taste in my mouth, so to speak. There is no way we will work with this jeweler again, and it makes me a bit nervous. I guess we are really going to have to police them when the setting arrives and they set the diamond.
I know that there a many wonderful B&Ms out there, and we thought we had found one based on our initial dealings with this company. Unfortunately, the new manager from this store confirmed all of our other bad experiences with B&Ms in the past. It would be so nice to find someone who we can trust in our area, but I have all but given up.
When we came back to the store to purchase, we were told that the manager with whom we had been working was no longer with the company, so we proceeded with the new manager. We told him the price quoted on the setting that we had chosen and that we wanted to do the interest free financing for 12 months. The new manager was not happy with the price that had previously been quoted, but we finally got him to agree to it. We then did all of the paper work and he handed my boyfriend the financing form to sign.
Thank goodness my bf looked closer before signing because he found that the manager had drawn up a deal for 3 months interest free with 24% financing for the remaining 9 months- not what we had agreed upon!!!
We told him that we could not do the deal the way he rang it up, and he told us that he couldn''''t do it any other way because he gave us such a great price on the setting. He said that there was no way for him to do the 12 months interest free as was promised. At that point, we told him that we would have to cancel the deal and come back another time. We weren''''t playing hard ball... we honestly can''''t afford to pay 24% financing every month. As we stood up, ready to tear up the contract, he all of a sudden told us to wait. He looked at the paperwork again, and said "o.k., I will do it for you." Interesting that minutes before, there was no way he could honor the original agreement, but now miraculously he can.
We ended up finishing the deal on the terms that we had initially agreed upon, but it really left me with a bad taste in my mouth, so to speak. There is no way we will work with this jeweler again, and it makes me a bit nervous. I guess we are really going to have to police them when the setting arrives and they set the diamond.
I know that there a many wonderful B&Ms out there, and we thought we had found one based on our initial dealings with this company. Unfortunately, the new manager from this store confirmed all of our other bad experiences with B&Ms in the past. It would be so nice to find someone who we can trust in our area, but I have all but given up.