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It is hard to post direct links to their stories
Go here and it is in a box at the top left:
http://idexonline.com/NewsLetter.asp?id=151
Chaim Even-Zohar
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“Why are you keeping silent about the GIA certification scandals – are you scared?” This is only one of a few similar e-mails in my inbox. Scared? No. “Reluctant” probably describes it better. I vividly remember (no ...
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Here is part of a long story
The GIA certification business can be divided in two categories. The “mass production” producing tens of thousands of certificates (let’s say up to one caraters) and the special market of the larger goods. This group includes the “specials”. In the latter category a few grade levels can be translated in hundreds of thousands of dollars – so every grade counts. A system is in place for review of such stones by multiple teams reporting to a supervisor.
Many of those submitting large stones are so called “members” of the GIA. They pay an annual membership fee and their goods are “fast tracked” – and the owners have a special access direct line to the supervisors at the laboratory. Needless to say that this membership costs money – but it is a good investment. Many large companies will employ a specific person (preferably ex-GIA) that maintains the sole liaison with the GIA lab – only he/she will submit the stones to be certified. In some instances the submission may be followed or preceded by discussions with the relevant GIA lab supervisors (sometimes even during the cutting process itself the owner may be getting advice) and contacts are maintained during the grading process. Then there is this whole process of “second opinions” – additional submissions (more money), preview of certain grades on clarity, color etc. Opportunity to make comments (without costs) or resubmission (with costs).
The GIA will argue that the process is totally “name-blind”, that those who are doing the grading don’t know the identity of the stone. Said one frequent client to us: “if they wouldn’t know, why would we spend so much money on having people on our payroll for liaison with the GIA? Why would relationships be developed with lab supervisors and others? Why would we make so many donations?”