SJS1234
Shiny_Rock
- Joined
- Oct 28, 2004
- Messages
- 221
Just wanted to share this --
I just had the most WONDERFUL conversation with Bill Pearlman of Pearlman jewelers -- he is the BEST! I had questions about the Michael B. settings and was having a heck of a time getting info from other retailers. I visited Solomon Bros. during lunch today and though they were nice, they didn''t know squat (and didn''t have what I was lookiing for)! Then I called another jeweler in town -- still no info.....then I called Michael B directly -- got some hateful thing on the phone who had no interest in helping me and basically said that there was no one else there to talk to either!! rats!! Then I remembered Pearlmans and gave them a call. Lisa, a sales rep, answered, but she knew that my questions needed further expertise, so she asked if she could get my number and have someone call me back. Within minutes Bill Pearlman called -- and literally spent an hour with me on the phone -- and not because I was pushing him for more info that he felt obligated to give -- instead he was GENUINELY interested in helping me out and telling about his business and going through DETAILS with me on the different Michael B options. I feel like a huge weight has been lifted because I FINALLY understand what is what, and what the best choices are for me. He is the BEST and I have already told my boyfriend that this is the man to do business with. I don''t care if they are in Michigan and we are in Atlanta, we are definitely going to be giving them business! The EXTRA good thing is that he is completely in tune with the "online" thing. He doesn''t spend a lot of time on pricescope, but he knows that the internet is a necessary tool and he in fact does a lot of internet business himself.... a B&M that understands the internet!! yay!!!
Anyway -- just thought I would share some of my happiness!!
Sally
I just had the most WONDERFUL conversation with Bill Pearlman of Pearlman jewelers -- he is the BEST! I had questions about the Michael B. settings and was having a heck of a time getting info from other retailers. I visited Solomon Bros. during lunch today and though they were nice, they didn''t know squat (and didn''t have what I was lookiing for)! Then I called another jeweler in town -- still no info.....then I called Michael B directly -- got some hateful thing on the phone who had no interest in helping me and basically said that there was no one else there to talk to either!! rats!! Then I remembered Pearlmans and gave them a call. Lisa, a sales rep, answered, but she knew that my questions needed further expertise, so she asked if she could get my number and have someone call me back. Within minutes Bill Pearlman called -- and literally spent an hour with me on the phone -- and not because I was pushing him for more info that he felt obligated to give -- instead he was GENUINELY interested in helping me out and telling about his business and going through DETAILS with me on the different Michael B options. I feel like a huge weight has been lifted because I FINALLY understand what is what, and what the best choices are for me. He is the BEST and I have already told my boyfriend that this is the man to do business with. I don''t care if they are in Michigan and we are in Atlanta, we are definitely going to be giving them business! The EXTRA good thing is that he is completely in tune with the "online" thing. He doesn''t spend a lot of time on pricescope, but he knows that the internet is a necessary tool and he in fact does a lot of internet business himself.... a B&M that understands the internet!! yay!!!
Anyway -- just thought I would share some of my happiness!!
Sally
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