Need all the help and recommendations I can get. I need a jeweller that is capable of doing small intricate work on a custom e-ring. Looking for top level craftsmanship. And ideally in Canada (Toronto area). I'm not totally opposed to places like Vancouver, New York, Singapore, and Australia. Though it wouldn't be as convenient.
So my issue is as follows:
We bought a Brellia from JannPaul and intended to have a custom setting made in platinum. The diamond is beautiful, perfect, everything we could want. The setting on the other hand is a huge disaster. They have been attempting to get it right for over 6 months now and it still looks nothing like it should. The concept is very simple. A rounded platinum band with micro claw settings holding the accent side diamonds. For what ever reason they can't get the micro claw setting right. We have shown them photos, drawings, and physical copies of the actual ring they are meant to duplicate but every time it turns into some sort of pavé setting that to me looks cheap and badly done. It isn't what we are asking for and it cheapens the look of the whole ring. I feel like their crafters aren't very skilled and they have managed to get away with marketing "super ideal cut diamonds" to people who don't notice the details of the band itself. We are hoping to just take the diamond at this point and have the setting made somewhere else. I'm looking for places known for immaculate work in platinum.
Also, if you look at their past custom work you will notice that every single ring with accent diamonds has the same type of "pavé" setting.
Thanks for any help!!!!



So my issue is as follows:
We bought a Brellia from JannPaul and intended to have a custom setting made in platinum. The diamond is beautiful, perfect, everything we could want. The setting on the other hand is a huge disaster. They have been attempting to get it right for over 6 months now and it still looks nothing like it should. The concept is very simple. A rounded platinum band with micro claw settings holding the accent side diamonds. For what ever reason they can't get the micro claw setting right. We have shown them photos, drawings, and physical copies of the actual ring they are meant to duplicate but every time it turns into some sort of pavé setting that to me looks cheap and badly done. It isn't what we are asking for and it cheapens the look of the whole ring. I feel like their crafters aren't very skilled and they have managed to get away with marketing "super ideal cut diamonds" to people who don't notice the details of the band itself. We are hoping to just take the diamond at this point and have the setting made somewhere else. I'm looking for places known for immaculate work in platinum.
Also, if you look at their past custom work you will notice that every single ring with accent diamonds has the same type of "pavé" setting.
Thanks for any help!!!!


