Have to return something over 1K

[YadaYadaYada]

I recently bought something from Etsy that I need to return. The seller has two residences so although she sent it from her CT address she asked me to return it to her other home in Nevada. Okay that’s no biggie.

I was going to mail it with full insurance for the amount I paid. Today she messaged me asking not to require a signature because she doesn’t want to stand in line at the post office. I swear I don’t know how I find these people! To be honest I figured that if I mailed it fully insured to the address specified that fulfilled by duty for a refund, I wasn’t going to send it with a signature required anyways.

So the question is if returning it fully insured satisfies my obligation or do I need to have her sign for it too?

 

[MamaBee]

I recently bought something from Etsy that I need to return. The seller has two residences so although she sent it from her CT address she asked me to return it to her other home in Nevada. Okay that’s no biggie.

I was going to mail it with full insurance for the amount I paid. Today she messaged me asking not to require a signature because she doesn’t want to stand in line at the post office. I swear I don’t know how I find these people! To be honest I figured that if I mailed it fully insured to the address specified that fulfilled by duty for a refund, I wasn’t going to send it with a signature required anyways.

So the question is if returning it fully insured satisfies my obligation or do I need to have her sign for it too?

IMHO I would @YadaYadaYada I would want her signature...

 

[Slickk]

IMHO I would @YadaYadaYada I would want her signature...

Same^ Signature is your proof she received it. Not your problem where she chooses to have it sent. To her home or business. Heck, I have things sent to my school (work) so shipper gets signature. It’s assurance and insurance for peace of mind. Good luck!

 

[marymm]

Did you purchase via PayPal? If so, I seem to recall PayPal requires return items over $1K to be shipped via signature confirmation ... I would also recommend sending it to the PayPal verified address of vendor.

If you paid via another method, check their rules re: returns.

 

[PreRaphaelite]

Signature confirmation doesn't always require a trip to the post office. Thanks to Covid, she can sign the paper slip her postal carrier leaves for her, and the package will be delivered during the next day's route. But even if she has to make the post office trip, too bad. This is business, and $1k is worth protecting yourself!

Just my opinion but insisting that no signature be required sounds fishy to me.

 

[TooPatient]

I would do signature required and she can deal with it. That signature is your proof that she (or someone else at least) received the package and is accountable for it.

 

[pearlsngems]

Require the signature, absolutely!

 

[YadaYadaYada]

@marymm, I paid with a credit card not through PayPal but thanks for mentioning this

I appreciate all who weighed in, this is just exhausting all around. At this point I wonder if I’d be better off to keep it. Gotta think about this.

 

[YadaYadaYada]

I’ll share another tidbit with you guys, when I say I find these people, I’m not kidding.
I messaged the seller on Etsy yesterday to let her know I would be returning and last night discovered she relisted the item already!! She doesn’t even have possession, what if I decide to keep it after all or it gets lost in transit. I’m the current owner yet she is selling it

2020 is just crazy all around, I swear people have lost their minds!

 

[Queenie60]

I would require a signature.

 

[yssie]

I’ll share another tidbit with you guys, when I say I find these people, I’m not kidding.
I messaged the seller on Etsy yesterday to let her know I would be returning and last night discovered she relisted the item already!! She doesn’t even have possession, what if I decide to keep it after all or it gets lost in transit. I’m the current owner yet she is selling it

2020 is just crazy all around, I swear people have lost their minds!

Maybe she'll have you just mail out to her new buyer

 

[YadaYadaYada]

Maybe she'll have you just mail out to her new buyer

I should message her and say exactly that! Save time, no waiting in line at the post office!!

 

[Missy]

2020 is just crazy all around, I swear people have lost their minds!

Yeah sadly I think many people lost their minds before Covid...just saying lol

Send it signature required. Like @PreRaphaelite wrote the vendor can sign the paper slip that the USPS delivery person leaves on her door if they miss her the first day they attempt deliver and they can deliver it at her own risk the next day if she signs. Her risk. Not yours.

 

[Musia]

Now during the pandemic, mail carriers may just drop your package in front of your door even if the signature is required. Yesterday the UPS did it with my 2 boxes that came from the GB (children's designers' closes) and the USPS mail person left the package shipped from Russia (gemstones, I don't dare to disclose the value, and as it often happens to packages arriving from the third world countries, not at all insured, and the most expensive stone is not mine, I have to forward it to someone else). At the beginning of the lockdown the UPS left a super expensive computer that my husband's company bought for him in our driveway. The sun was already down and I went outside to do something else before locking the door for the night. Too bad my husband doesn't have a habit of tracking his goods. A FedEx lady who knows me well usually rings the doorbell and waits in her truck for someone to show up. Last week the UPS came after 9pm, we were already in bed. Smart driver also rang the doorbell but when we were out the door he was already driving away. The thing he left in front of our door was a super expensive and large TV my husband's company bought for his work (DH uses it as a computer screen mostly). But I also remember signing several times. Depends on who is a carrier and how aware they are of the virus.

 

[AdaBeta27]

I'm horrified that carriers are just dropping things off in driveways and on porches. Thanks for the warnings! Now that I think about it, back in August I bought something on eBay and got screwed out of my $10 because the item wasn't delivered but it tracks as UPS left it on the (my) porch. Nope. We were home the whole day, and we're far too rural for porch pirates. I filed a claim with eBay but was denied a refund because online tracking shows it delivered. I didn't take the issue up with UPS because I have to drive 15 miles to get to the customer counter to complain, and 15 miles back home, and $10 wasn't worth that kind of expense! Then, right after that, the seller started racking up negatives for items never received, giving people false tracking numbers, etc. I'm pretty sure he swindled me, but I'm not sure how. They say if you give someone $10 and never see them again, it was $10 well spent.

 

[YadaYadaYada]

Thanks for all your responses, I shipped it yesterday fully insured with a signature, whether USPS actually goes to the trouble of getting the signature is out of my hands but at least I made the effort!

 

[Musia]

Thanks for all your responses, I shipped it yesterday fully insured with a signature, whether USPS actually goes to the trouble of getting the signature is out of my hands but at least I made the effort!

I will do the same with the stone I have to ship to someone else. Your thread was very useful and informative.

 

[TooPatient]

I'm horrified that carriers are just dropping things off in driveways and on porches. Thanks for the warnings! Now that I think about it, back in August I bought something on eBay and got screwed out of my $10 because the item wasn't delivered but it tracks as UPS left it on the (my) porch. Nope. We were home the whole day, and we're far too rural for porch pirates. I filed a claim with eBay but was denied a refund because online tracking shows it delivered. I didn't take the issue up with UPS because I have to drive 15 miles to get to the customer counter to complain, and 15 miles back home, and $10 wasn't worth that kind of expense! Then, right after that, the seller started racking up negatives for items never received, giving people false tracking numbers, etc. I'm pretty sure he swindled me, but I'm not sure how. They say if you give someone $10 and never see them again, it was $10 well spent.

Scary! My signature required meds have been delivered every month by UPS and the guy just signs himself since COVID. This is more than $6,000/month so a very big deal if it goes missing!

 

[Jsand]

Another vote to definitely definitely get the option requiring signature! You never know what will happen. Recently something I bought was lost by USPS in transit to me. Tracking shows the item was scanned as “delivered” to the local distribution centre and didn’t make it out, and certainly didn’t make it to my address. The seller won’t even file the insurance claim, as he seems to believe I somehow intercepted the package! So yeah. Get the signature please!
ETA I see you did get it - good!