Recently a small diamond popped out of a pendant. My insurer is SF.
They have the right to use their jewelers or reimburse at lowest cost and I use mine.
Let me say the claim was settled in 24hrs to my total satisfaction. I told them I wanted to use my jeweler due to H&A characteristics of the diamonds, I got back to them with the number from the jewler, they said fine, and mailed me a check, less my deductible. Had the check in 3 days. The cost to replace the diamond was relatively small, so that may be a factor. Perhaps if it was 1ctw plus, may have been a different story.
They have the right to use their jewelers or reimburse at lowest cost and I use mine.
Let me say the claim was settled in 24hrs to my total satisfaction. I told them I wanted to use my jeweler due to H&A characteristics of the diamonds, I got back to them with the number from the jewler, they said fine, and mailed me a check, less my deductible. Had the check in 3 days. The cost to replace the diamond was relatively small, so that may be a factor. Perhaps if it was 1ctw plus, may have been a different story.
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