mrssalvo
Super_Ideal_Rock
- Joined
- Jan 3, 2005
- Messages
- 19,132
USC, Can you post a picture of our engagement ring? I''d love to see itDate: 10/21/2005 8:25:25 PM
Author: USCmoney$$
i just bought my engagement ring from there it''s nice there''s no question about that........but, i would say that their customer service needs a little work, maybe it was my fault for thinking that a store on rodeo dr. would strive to make sure the customer was satisfied with the finished product. i thought at first maybe it was because i''m not a millionaire, but i talked to this jeweler in orange county and he came across the same problems. You might want to email or call and request a catalog that they have, it''s ok........but i think there''s nothing like actually seeing their stuff in person...........
Date: 10/24/2005 7:43:22 PM
Author: USCmoney$$
cut rock, i''ll post a picture as soon as i take one.
i was lucky enough to get my stone from one of my auntie''s who works in the industry. unfortunately, my fiancee really wanted that bez setting so i figured i would just suck it up and get it there assuming that it was going to be made correctly. But they left some diamonds out of the setting, when they called to get my credit card number to pay for it they forgot to mention that, so when i checked my mail box, i saw the fedex box....... opened it up and was very dissapointed. i was planning on proposing the following weekend. i called the james elliot store and the said they were sorry and ask if i could drop it off so they could fix it, the only problem was that i couldn''t drive to l.a. from hawaii. i tried to get a password.........never got it...........i finally got a catalog, but unless you''re making serious cash, i don''t know if that catalog will help. it''s really too bad, the make really nice stuff, but their customer service stinks....if i was the general manager there, i would seriously do some overhauling to their staff.
now i have to figure out where or who can make her bookend wedding bands in a nice micro pave style to match her ring. i cringe at the thought of having to go back there and ask them to do it for me.................