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Diamond head/prongs redone. Is this better?

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SgrPlum12

Rough_Rock
Joined
Dec 22, 2008
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Hi everyone. I posted last week about my Whiteflash setting not exactly turning out the way it looked on the website photos.

Here's my original post:

[URL='https://www.pricescope.com/community/threads/would-the-photo-vs-real-life-discrepancies-bother-you.197524/']https://www.pricescope.com/community/threads/would-the-photo-vs-real-life-discrepancies-bother-you.197524/[/URL]



Today, they sent me photos of the new setting. What are your thoughts?

image_1093.jpg

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Mine are, firstly they made the band thicker, which I was not happy with, especially since I had written them specific instructions NOT to increase the band/shank width since it was already perfect as is. I have already contacted them about this and they said they can easily fix it by tomorrow.

The head/prongs seem to look a bit better, although in my opinion, still not how it is depicted in all of the other diamonds set in the setting on their website.

In my opinion, the prongs seem to "bow out" or curve outward and then back inward. I would've preferred the prongs be straighter like I had seen in all of the online images but they told me since my diamond is bigger (1.5 ct) that the prongs must bow out that way, because of the smaller donut. Otherwise, I would need a bigger donut to have strainer prongs, like in the original ring I was sent. What are your thoughts??

Here is the link to the setting. The closet sized diamond featured in the pics is 1.23 ct and it doesn't have prongs that bow out.

http://www.whiteflash.com/engagement-rings/solitaire/fine-line-solitaire-engagement-ring-480.htm

Thanks in advance for your thoughts!
 
CAD images can be deceiving. They can look big and bulky when the finished piece can actually be quite dainty. I think that if you have communicated well with WF and linked them you previous thread, then they likely have a good idea of what you are looking for and will do everything they can to provide you with a piece that you are satisfied with. It's understandable that you are extra nervous this time around, but I think that WF will provide you with the setting that you are hoping for.

The images of the 1.23 that you referred to are all photographed at different angles than the CAD images so it's really difficult to say what the prongs would like in a similar view.
 
I see improvement in the new WF setting - but in no way would I have ever guessed it is supposed to be the Fine Line setting. The new setting does not have the key design features which make the Fine Line the Fine Line - meaning the straighter prongs (WF describe them as "sloping" which to me is not a synonym for curving) and the slim reverse taper shank.

Frankly, if WF truly believes that the Fine Line setting as depicted on their website can only be produced with diamonds no larger than 1.25ct, they should either place a carat restriction on the setting, or have accurate photos of the other Fine Line version for diamonds over 1.25ct.
 
Hi Christina,

It is my understanding that these are not CAD images that I was sent and posted here, but the actual photos of the ring. Maybe I'm wrong about that, but they told me they would be shipping the ring out to me as soon as I "approved" those images, which I did not. My understanding was that after a week of working on the ring, they sent me the Images to approve before shipping it out. They are working on the width of the shank, but was told the size of my diamond is the cause of the discrepancy between my prongs and the prongs depicted online.

You are right, I'm definitely feeling nervous about this!
 
SgrPlum12|1390961541|3603047 said:
Hi Christina,

It is my understanding that these are not CAD images that I was sent and posted here, but the actual photos of the ring. Maybe I'm wrong about that, but they told me they would be shipping the ring out to me as soon as I "approved" those images, which I did not. My understanding was that after a week of working on the ring, they sent me the Images to approve before shipping it out. They are working on the width of the shank, but was told the size of my diamond is the cause of the discrepancy between my prongs and the prongs depicted online.

You are right, I'm definitely feeling nervous about this!

Ah, I see! Yeah, I agree with you, it still doesn't appear as sleek and sexy as the online images. I understand what WF is saying about needing to increase the size of the donut, but I agree with Marymm that if a larger stone was going to interrupt the aesthetic then that should have been communicated with you so you could have made the call to stay with this setting or choose another. I assume that they will be sending you pictures again after the shank has been thinned?

I'm not a setting expert by any means, but there are many around here. Hopefully one of them will have ideas for you, but I wouldnt accept a ring that didn't mimic what I ordered and could not be redesigned to. That said, it's been my experience that WF does everything possible to satisfy their customers, so I still have faith that they can correct this for you, or suggest an alternative that will satisfy you.
 
From the side: The band on the website swells as it approaches the diamond, then thins elegantly.
Your 2 ring images show a same thickness from band up to diamond; Less elegant and graceful.
Also, the "negative spaces" in website band and under diamond have a pleasing design. In 2 images, design is less "artful" and relates less dynamically to the point of the diamond.
Website: high design Images: standard fare.
 
I think it just depends on the angles of the photos. I think the new ring is an improvement on the old one though.
 
I think it looks much better too! I'm not getting what you're say about the prongs. They look good to me.
 
It is an improvement but it still doesn't look like the images from their website.

The shank on the new one is wider and more even all around, vs tapering top and bottom and being slightly more rounded.
 
tyty333|1391017622|3603439 said:
I think it looks much better too! I'm not getting what you're say about the prongs. They look good to me.

Ditto. I think it's really nice now! Much, much better.
 
I think the shank difference is due to the angles of the photos on the whiteflash site. The prongs look exactly like the picture no 4 I think on their site they curve at the top. Is the straight look when the ring is lying flat not because from that angle the top of the prong is invisible.
 
I agree that it doesn't look exactly as the web sight photo but I do like to changes they made I like how the prong bows and comes in. I agree that if it is truly a little fatter, the band I like the stability of a slightly wider band.
 
heididdl|1391031087|3603649 said:
I agree that it doesn't look exactly as the web sight photo but I do like to changes they made I like how the prong bows and comes in. I agree that if it is truly a little fatter, the band I like the stability of a slightly wider band.

Me too. You will probably be grateful in the long run. The ring will be more durable!
 
My ring size is a 6, but I have short, chubby fingers, so a wider band wouldn't help the look of my finger. Supposedly the difference between the old band and new band was 2.3mm vs. 2.6mm, so there was a difference. They thinned it out today, but now it looks like they took too much off!! It doesn't look as pretty and graceful anymore. Or as curvy and smooth.

image_1098.jpg

Am I going crazy now??? Am I asking too much? I just wanted it to look like the pictures I fell in love with, and I also loved the original width of the shank. They are willing to redo it, but I don't want to keep waiting and waiting for this ring. I want to be able to wear it and enjoy it. This is putting a hold on the proposal for sure. :confused:
 
I think it looks a lot better! The description of the fine line states that it tapers down to 2.3mm so it appears that WF has thinned it to exactly the specs that they posted. 2.3 IMO is not too thin, just dainty and elegant. I would wait to see it in person now before making a final decision.
 
OMG, it does look like they took too much off now! ;( It doesn't have that nice little curve like before. I'm sorry. If there's one thing I've learned with rings, it's that sometimes it's best to leave stuff alone. You tweak a a little here and a little there, and sometimes it ends up being worse than before.

I would be tempted to just scrap the whole thing and pick a different setting personally. They do a nice Tiffany replica and a 6 prong makes diamonds look even bigger to my eye. Just a suggestion. It seems like they are having issues with the Fine Line?
 
I probably would've been fine with it if the shank wasn't made thicker and then thinned out too much. The basket was an improvement. They are redoing it again. Take 3!
 
Hi everyone! Just thought I'd post an update!

This issue was resolved over 3 months ago but I never followed up. I wanted to wait until the ring was officially on my finger before taking a ton of pics of it. Here are some Whiteflash comparison photos and then some comparison photos that I took myself.

I love the updated Fine Line setting! I'm extremely happy with the current version. They had to set the diamond a little higher in order to get the prongs right, but I have gotten used to it and think it definitely looks better overall. The new prongs are definitely straighter and less wonky than the first version.


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I am officially engaged now so I will post some more pics and hand shots in Show Me The Bling!
 
I love the look of your new ring!
 
Wow - seeing the new ring photo makes one realize just how much the old ring had departed from the correct design. The new is so elegant & styled. It looks great! Good for you for persevering until it was just the way you wanted. This setting stuff is not for sissies :lol:
 
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