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Confused about Trade in Policy

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Deputy74

Rough_Rock
Joined
Jul 10, 2004
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I bought an awesome diamond a few years ago from GOG and want to trade it in for a bigger one. Their policy on having bought the original stone with a CC is this:

"If the diamond you are trading up was paid with a credit card and you are paying the balance of your new diamond with a credit card the full purchase price of the diamond must be paid."

Already sent them an email but was wondering if anyone could clarify it for me in the meantime.

My question is where would the price that was paid for the original diamond be factored in because I dont know which stone theyre referring to when they say the full purchase price of the diamond must be paid.

Do they charge you for the 2nd stone and then credit you because we no longer have that CC account anymore.

I really like GOG which is the biggest reason I''m going back to them so I know there wont be a problem with it, I just want to know if anyone else can answer it sooner.

What we were planning on doing was just paying the difference between the 2 stones and the cost of the new band.

Thanks guys!
 
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ETA: Actually, I have no idea.

Sounds like they are saying that you have to pay the difference on the new stone in full.

Say you paid $5000 for a diamond by credit card, and then you wanted to trade up to a $7000 diamond....

Then you would have to pay the $2000 difference in full. That's what I get from it.
 
After i read it a couple times, that''s what I thought too...just wanted to know what you guys thought too. :) The ring has been paid off so there''s no problem there.

I''m just getting excited about getting a bigger sparkly and we''re hoping we can get the ring and the new band called Sisley I think but i dont know if its out yet.
 
I read it as you don''t get the wire price discount on the new diamond on an upgrade if both purchases where on a CC.
 
Date: 7/29/2007 8:50:52 PM
Author: strmrdr
I read it as you don''t get the wire price discount on the new diamond on an upgrade if both purchases where on a CC.

That''s what I got from it mostly. I got that if you paid with a CC the first time, and are paying the difference with a CC, you don''t get a discount. I think the base price comes into play because if you paid with that in cash, you would probably still get a wire price discount?

But that is just a guess...
 
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