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BlueNile.com on Ideal-Scope

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About2ask

Rough_Rock
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After some research, I found that it is a good idea to have Ideal-Scope photographs of the diamond. So I went to BlueNile.com to look for diamonds and asked why they did not have a GIA report or actual photos available. The site looks legit, but learned that these are 2 important pieces of information to have. Here is the response e-mail from them (not sure how to interpret it, so any deciphering would be great). Also, I am still so new to all of this, so simple terms would greatly help! Thanks!



Dear Patrick,

Thank you for contacting Blue Nile with your questions.

You are correct, unfortunately sometimes the diamond grading report is not listed- and this is because we are attempting to get all the diamond out there as soon as possible, and that mean that we haven''t had the opportunity to scan in the report yet. This does not mean that they do not come with the report - all of our loose diamond will be coming with their certification, of course. We can get a copy of the report sent to us and we can then send it on to you. I would just ask that we keep the number to three or less to make it somewhat of a quicker turn around time to get to you.

I''m sorry to say that we are not able to provide an IdealScope report for our diamonds. This is primarily because the majority of the vault locations that we store our diamonds at do not have these machines on site, but also because we do not believe that the majority of our customers would be able to properly interpret these kinds of reports. A cut appraisal machine is only as good as its calibration, and unless these machines are meticulously calibrated, they will not produce accurate results. Even when perfectly calibrated, the same diamond run through the same machine three times will produce three different results. (This is an experiment I would recommend trying if you ever happen to be at a jewelry store with one of these machines.)

Another reason we stay away from these kinds of reports is that the new AGS and GIA reports have largely superseded the need for additional cut grade assessment. The GIA and AGS are the undisputed leaders and gold standard for diamond grading in America, and their new cut grade assessments are the result of many years of research. Other assessments are neither as widely recognized nor as highly valued as GIA reports, so we have decided that the price increases that would result from providing these reports would not be acceptable to the majority of our customers.

I apologize that I can''t be of more assistance. Please let me know if you have further questions or if there is anything else I can do to assist you.

Best Regards,
 
Hi About. BN is a legit company, but from what has been posted lately this is their 'cut and paste' response to queries for an IS. They apparently have absolutely no idea what an IS is, and they appear to think it is something like a sarin. An Idealscope isn't a 'machine', and they don't require calibration
2.gif
just an understanding of how to use them. THey are also quite cheap - $25 for the beginner model
 
Bluenile drop ships most of their diamonds and thus they haven''t seen them. Their prices are lower than some vendors, but they just don''t/can''t provide the services that many of our favorite PS vendors provide.
 
Date: 11/22/2008 5:22:50 PM
Author: :)
Hi About. BN is a legit company, but from what has been posted lately this is their ''cut and paste'' response to queries for an IS. They apparently have absolutely no idea what an IS is, and they appear to think it is something like a sarin. An Idealscope isn''t a ''machine'', and they don''t require calibration
2.gif
just an understanding of how to use them. THey are also quite cheap - $25 for the beginner model
Exactly :)

Sad that people who sell millions of dollars worth of diamonds know so little
 
Patrick,

The first paragraph and 1.5 sentences of second paragraph make sense. The rest is problematic.

This thread may be helpful.

It''s good, of course, that Garry has stopped by who created the IS, per se.

Though maybe he can clarify the occasional discussion of the honcho from BN who you''ve shared, I believe, is on the board for Pricescope? And the intent of that relationship...from both sides?
 
pppffftttttt..
 
Date: 11/22/2008 8:27:19 PM
Author: Regular Guy
Patrick,



It''s good, of course, that Garry has stopped by who created the IS, per se.

Though maybe he can clarify the occasional discussion of the honcho from BN who you''ve shared, I believe, is on the board for Pricescope? And the intent of that relationship...from both sides?
Maybe you mean the people from GCAL Ira?
They are not from BN - I do not know of anyone ther - I think they like a simple "trust us, we are a Gorilla" model like a lab we know
 
Date: 11/22/2008 8:42:00 PM
Author: Garry H (Cut Nut)

Date: 11/22/2008 8:27:19 PM
Author: Regular Guy
Patrick,



It''s good, of course, that Garry has stopped by who created the IS, per se.

Though maybe he can clarify the occasional discussion of the honcho from BN who you''ve shared, I believe, is on the board for Pricescope? And the intent of that relationship...from both sides?
Maybe you mean the people from GCAL Ira?
They are not from BN - I do not know of anyone ther - I think they like a simple ''trust us, we are a Gorilla'' model like a lab we know
Yes, that''s it...once removed from BN, I suppose...and offered more broadly...as well as with BN signature ideals, I believe.

Maybe there is an intent to communicate implicit in the relationship?
 
I took the risk of buying a diamond from BN earlier today. Yes, I know I''m not seeing any IS or ASET images or even the real images of the diamond, but I''d have to get the diamond checked by someone (Gemologist or Appraiser), so it''s alright by me.

To the OP, consider these things:

1.BN has a return policy, so if you don''t like the diamond you could return it
2.You need the diamond to be checked anyways for assurance
 
Date: 11/22/2008 11:05:25 PM
Author: DLFB
I took the risk of buying a diamond from BN earlier today. Yes, I know I''m not seeing any IS or ASET images or even the real images of the diamond, but I''d have to get the diamond checked by someone (Gemologist or Appraiser), so it''s alright by me.


To the OP, consider these things:


1.BN has a return policy, so if you don''t like the diamond you could return it

2.You need the diamond to be checked anyways for assurance

I''d disagree with point 2. If you are buying a diamond from a vendor with tons of information, certifications, pictures, etc. I don''t think you necessarily need to take this extra step. But it''s a personal preference.
 
If the GIA''s cut grading system is so good, then why did I feel the need to have my GIA "excellent" diamond recut? And why does it look so much better now if it was the highest cut grade before?
 
Date: 11/22/2008 7:55:33 PM
Author: Garry H (Cut Nut)
Date: 11/22/2008 5:22:50 PM

Author: :)

Hi About. BN is a legit company, but from what has been posted lately this is their ''cut and paste'' response to queries for an IS. They apparently have absolutely no idea what an IS is, and they appear to think it is something like a sarin. An Idealscope isn''t a ''machine'', and they don''t require calibration
2.gif
just an understanding of how to use them. THey are also quite cheap - $25 for the beginner model
Exactly :)


Sad that people who sell millions of dollars worth of diamonds know so little

I bought an ideal-scope beginner model Friday. When I get it in the mail, I''ll be sure to post here on how to properly calibrate my complicated $25 machine ;).
 
Yes, I do agree step 2 is pretty much optional, but for rookies like us, it's the only way of assuring us that we're paying for the right thing. I can spend hundreds of hours educating myself about diamonds and I'm pretty sure there will be this one thing I'll miss or forget.

Having an eye of a reputable-pro on your stone is a way of keeping your "mind-clean" about your purchase IMHO.
 
Date: 11/23/2008 12:41:19 AM
Author: ringhunter

Date: 11/22/2008 7:55:33 PM
Author: Garry H (Cut Nut)

Date: 11/22/2008 5:22:50 PM

Author: :)

Hi About. BN is a legit company, but from what has been posted lately this is their ''cut and paste'' response to queries for an IS. They apparently have absolutely no idea what an IS is, and they appear to think it is something like a sarin. An Idealscope isn''t a ''machine'', and they don''t require calibration
2.gif
just an understanding of how to use them. THey are also quite cheap - $25 for the beginner model
Exactly :)


Sad that people who sell millions of dollars worth of diamonds know so little

I bought an ideal-scope beginner model Friday. When I get it in the mail, I''ll be sure to post here on how to properly calibrate my complicated $25 machine ;).
Be sure to engage the timewarp-traction lever on the right side next to the calibration snoozle
 
Date: 11/22/2008 7:55:33 PM
Author: Garry H (Cut Nut)

Date: 11/22/2008 5:22:50 PM
Author: :)
Hi About. BN is a legit company, but from what has been posted lately this is their ''cut and paste'' response to queries for an IS. They apparently have absolutely no idea what an IS is, and they appear to think it is something like a sarin. An Idealscope isn''t a ''machine'', and they don''t require calibration
2.gif
just an understanding of how to use them. THey are also quite cheap - $25 for the beginner model
Exactly :)

Sad that people who sell millions of dollars worth of diamonds know so little
Ditto to that, Garry.

Although there are also vendors who claim that an ideal-scope shows H&A. Sad, sad, sad.
 
I am going to include some "not so tongue in cheek" translations in red in the body of your comments.


Date: 11/22/2008 4:59:41 PM
Author:About2ask
After some research, I found that it is a good idea to have Ideal-Scope photographs of the diamond. So I went to BlueNile.com to look for diamonds and asked why they did not have a GIA report or actual photos available. The site looks legit, but learned that these are 2 important pieces of information to have. Here is the response e-mail from them (not sure how to interpret it, so any deciphering would be great). Also, I am still so new to all of this, so simple terms would greatly help! Thanks!



Dear Patrick,

Thank you for contacting Blue Nile with your questions.

You are correct, unfortunately sometimes the diamond grading report is not listed- and this is because we are attempting to get all the diamond out there as soon as possible, and that mean that we haven''t had the opportunity to scan in the report yet. This is because we do not have these diamonds in house and have never seen them and until someone actually asks about them we will not need to do that. This does not mean that they do not come with the report - all of our loose diamond will be coming with their certification, of course. We can get a copy of the report sent to us and we can then send it on to you. I would just ask that we keep the number to three or less to make it somewhat of a quicker turn around time to get to you.

I''m sorry to say that we are not able to provide an IdealScope report for our diamonds. This is primarily because the majority of the vault locations that we store our diamonds These are not really our diamonds, they belong to other wholesalers who have agreed to sell them to us at good prices. We are not really so big that we have dozens of "vault locations" where we store "our" diamonds, but we do not really want you to know that. at do not have these machines on site, but also because we do not believe that the majority of our customers would be able to properly interpret these kinds of reports. LOL, this reminds me of my days in the Marine Corps boot camp when my drill Sargent informed me that if the Marine Corps wanted me to have a wife they would issue me one. Unfortunately, he was NOT kidding. A cut appraisal machine is only as good as its calibration, and unless these machines are meticulously calibrated, they will not produce accurate results. Even when perfectly calibrated, the same diamond run through the same machine three times will produce three different results. (This is an experiment I would recommend trying if you ever happen to be at a jewelry store with one of these machines.) Oh yes, please be sure to do this with an Idealscope. Obviously this person has NO IDEA what you are referring to as an IdealScope is never calibrated the way a Sarin or Helium scanner is.

Another reason we stay away from these kinds of reports is that the new AGS and GIA reports have largely superseded the need for additional cut grade assessment. The GIA and AGS are the undisputed leaders and gold standard for diamond grading in America, and their new cut grade assessments are the result of many years of research. Other assessments are neither as widely recognized nor as highly valued as GIA reports, so we have decided that the price increases that would result from providing these reports would not be acceptable to the majority of our customers. Please do not waste our time wanting more information than we want to give you. It is not necessary for you to know these things, otherwise we would have taught them to you. You do not need to know that there are disagreements between the AGS and GIA systems and even true experts can not come to a consensus on which is best or even if both are great. Thus we will avoid even the possibility of entering into this discussion which will only serve to confuse you...

I apologize that I can''t be of more assistance, but I don''t really mean it, because then I would have to work as hard as the vendors on Pricescope do instead of just selling diamonds the easy way. Please let me know if you have further questions or if there is anything else I can do to assist you.

Best Regards,
Please excuse my foul temper with this kind of foolishness. I know that it works well, they sell so many diamonds, but it frustrates me immensely.

Wink
 
Date: 11/23/2008 12:00:31 AM
Author: Kelli
If the GIA''s cut grading system is so good, then why did I feel the need to have my GIA ''excellent'' diamond recut? And why does it look so much better now if it was the highest cut grade before?

LOL! Good comment! Maybe we should ask the good folks at Blue Nile to explain it to us...
 
LOL Wink! You are too funny.
 
Thank you for deciphering that long e-mail, Wink.
9.gif
I think I will stick to the pros (WhiteFlash it seems).
 
Date: 11/23/2008 3:42:41 PM
Author: About2ask
Thank you for deciphering that long e-mail, Wink.
9.gif
I think I will stick to the pros (WhiteFlash it seems).
They are indeed one of the fine pros on this forum. There are many.

Wink
 
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