orbaya
Brilliant_Rock
- Joined
- Nov 2, 2004
- Messages
- 1,630
I just wanted to give a heads up to anyone who has shopped or is planning to shop at this store to watch your credit/debit card statements.
I placed one order with http://www.classiccloseouts.com/ in 2006 with no problems at all. I looked at my bank statement online yesterday and imagine my surprise when I saw a charge for $69.99 (way more than the order I placed) from this store. I went to my bank and they are filing a dispute, issuing me a new debit card, etc. What a hassle because I can''t use my card for a week until I get my new one. They told me that I''m not the first person to have this problem with the store.
While I was trying to find a phone number, I came across MANY complaints about this store about not refunding money for returned items. For the hell of it, I checked out the BBB...their record is awful! http://search.newyork.bbb.org/reports.aspx?pid=44&page=1&id=73198
I did some searching and this is a very well-known problem from this store that many people are going through.
I recommend that people stay away from this site...they sound like an awful company if you have problems and the fact that you can''t speak with someone isn''t good. I just wanted to pass along my experience with them and the illegal charge on my card. If you shop with them, be careful!
I placed one order with http://www.classiccloseouts.com/ in 2006 with no problems at all. I looked at my bank statement online yesterday and imagine my surprise when I saw a charge for $69.99 (way more than the order I placed) from this store. I went to my bank and they are filing a dispute, issuing me a new debit card, etc. What a hassle because I can''t use my card for a week until I get my new one. They told me that I''m not the first person to have this problem with the store.
The bank told me to contact the store, so I tried to this afternoon. There is no phone number on their website so I emailed them. I was really wanting to speak to someone, so I did some searching and found a number and I called it. They apparently don''t want to talk to people because their mailbox is full. I tried every department listed on their phone tree...customer service, administrative office, marketing, order status, etc....all full. Highly suspicious I''d say.
While I was trying to find a phone number, I came across MANY complaints about this store about not refunding money for returned items. For the hell of it, I checked out the BBB...their record is awful! http://search.newyork.bbb.org/reports.aspx?pid=44&page=1&id=73198
I did some searching and this is a very well-known problem from this store that many people are going through.
I recommend that people stay away from this site...they sound like an awful company if you have problems and the fact that you can''t speak with someone isn''t good. I just wanted to pass along my experience with them and the illegal charge on my card. If you shop with them, be careful!
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