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nsaids_nurse420

Shiny_Rock
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Nov 30, 2006
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sales people @ kay''s and sam''s club told me i have an asscher cut. i in fact have an x-factor. what''s the deal with this? i told the lady @ sam''s that asscher''s have step cuts, she ignored me, then shower me a picture of an asscher. i rolled my eyes @ hubby. kay''s actually looked @ it under their microscope and compared it to one of their ideal princesses. the manager said i had the better diamond. and i paid 3 thousand dollars less. so why don''t b&m stores know what an asscher is?
 
Many B&M stores sell to a specific clientelle (sp?) which they market to to make the most of their profits. Hence, they basically concentrate on RBs and PCs. This is also why most of their SAs are untrained/not exposed to other types of cuts as cushions and asschers, and especially specialty and branded cuts like the x-factor, flanders, etc.
 
Date: 10/10/2007 12:47:26 PM
Author:nsaids_nurse420
sales people @ kay's and sam's club told me i have an asscher cut. i in fact have an x-factor. what's the deal with this? i told the lady @ sam's that asscher's have step cuts, she ignored me, then shower me a picture of an asscher. i rolled my eyes @ hubby. kay's actually looked @ it under their microscope and compared it to one of their ideal princesses. the manager said i had the better diamond. and i paid 3 thousand dollars less. so why don't b&m stores know what an asscher is?
They were going by the shape's outline. You can explain that step cuts have long, narrow four-sided facets in parallel rows. The X-Factor is a fancy-brilliant (a mixed-cut) and has triangular/kite shaped pavilion faceting, like the round brilliant and princess.

Bear in mind that sales associates in commercial markets often don't get complete training, especially 'job gypsies' who don't stay in one place too long. There is likely someone in those stores' rotations who has gemological training, but even he/she may not be well-versed in proprietary cuts as opposed to traditional shapes and configurations. They should, however, know the difference between a step and a mixed cut.

I can think of about a dozen PS regulars, non-pros, who could go into any commerical market with a more robust knowledge base than average jewelery sales professionals. In fact, were I to manage a B&M store, I would make Pricescope regular required reading for my employees.
 
Date: 10/10/2007 1:07:07 PM
Author: JohnQuixote

I can think of about a dozen PS regulars, non-pros, who could go into any commerical market with a more robust knowledge base than average jewelery sales professionals. In fact, were I to manage a B&M store, I would make Pricescope regular required reading for my employees.
Do you think there might be dozens who do this right now?

Care to identify yourselves?

Who are you and where are you?
 
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