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msop04

Ideal_Rock
Premium
Joined
Dec 3, 2011
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9,776
I've been trying to change my avatar, but I keep getting an error that reads "this path is already in use"... Anyone know how to fix it?

Thanks! :))
 

chrono

Super_Ideal_Rock
Premium
Joined
Apr 22, 2004
Messages
37,365
Never heard of that particular error. I just changed my avatar recently without issues. A few things to check:
1. File type - jpg is probably the easiest to handle, gif, jpeg, png
2. File name - no dashes, slashes, numbers or other symbols
3. File size - I think you have to keep it within 100K, and no more than 96 x 96 pixels
 

msop04

Ideal_Rock
Premium
Joined
Dec 3, 2011
Messages
9,776
Chrono|1458756673|4009915 said:
Never heard of that particular error. I just changed my avatar recently without issues. A few things to check:
1. File type - jpg is probably the easiest to handle, gif, jpeg, png
2. File name - no dashes, slashes, numbers or other symbols
3. File size - I think you have to keep it within 100K, and no more than 96 x 96 pixels
I've changed my avatar several times, and this is the first time I've had trouble...

1. It's jpg
2. I changed the name to include no number or symbols
3. The file size is within range

...it's STILL giving me the same error message. I've tried it multiple times at work (pc) and home (Mac).
 

msop04

Ideal_Rock
Premium
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Dec 3, 2011
Messages
9,776
Not a big deal, but I'd like to figure this out, so I'm bumping in hopes of a PS techie seeing it! :wavey:
 

december-fire

Ideal_Rock
Premium
Joined
Sep 3, 2013
Messages
2,346
Sorry, I don't have a solution but figured I'd bump your question.

You said you've changed your avatar before so, assuming the process hasn't changed, its a matter of uploading the new image and pressing Submit.

Are you able to upload the new image, or is that when you get the error message?

Hopefully, someone can help you with this.

Good luck.

:wavey:
 

msop04

Ideal_Rock
Premium
Joined
Dec 3, 2011
Messages
9,776
december-fire said:
Sorry, I don't have a solution but figured I'd bump your question.

You said you've changed your avatar before so, assuming the process hasn't changed, its a matter of uploading the new image and pressing Submit.

Are you able to upload the new image, or is that when you get the error message?

Hopefully, someone can help you with this.

Good luck.

:wavey:
It uploads just fine... I get the error message when I submit it. [emoji52]
 

Rockinruby

Ideal_Rock
Joined
Dec 27, 2013
Messages
2,740
Msop, I got an error previously. :wall: However, I tried it again to switch to Poppy and it worked! :appl: I sized the photo down even smaller. I'm not sure if that helped or not. :wavey:
 

msop04

Ideal_Rock
Premium
Joined
Dec 3, 2011
Messages
9,776
Rockinruby said:
Msop, I got an error previously. :wall: However, I tried it again to switch to Poppy and it worked! :appl: I sized the photo down even smaller. I'm not sure if that helped or not. :wavey:
I'll try that! Thanks, Rockinruby! [emoji8][emoji8]
 

Rockinruby

Ideal_Rock
Joined
Dec 27, 2013
Messages
2,740
msop04|1458872269|4010705 said:
Rockinruby said:
Msop, I got an error previously. :wall: However, I tried it again to switch to Poppy and it worked! :appl: I sized the photo down even smaller. I'm not sure if that helped or not. :wavey:
I'll try that! Thanks, Rockinruby! [emoji8][emoji8]
Good luck! :wavey:

Maybe Ella will see this thread if not. :confused:
 

msop04

Ideal_Rock
Premium
Joined
Dec 3, 2011
Messages
9,776
Rockinruby said:
msop04|1458872269|4010705 said:
Rockinruby said:
Msop, I got an error previously. :wall: However, I tried it again to switch to Poppy and it worked! :appl: I sized the photo down even smaller. I'm not sure if that helped or not. :wavey:
I'll try that! Thanks, Rockinruby! [emoji8][emoji8]
Good luck! :wavey:

Maybe Ella will see this thread if not. :confused:
Let's hope! [emoji53]
 

december-fire

Ideal_Rock
Premium
Joined
Sep 3, 2013
Messages
2,346
I hope Rockinruby's suggestion works.

I'm really looking forward to seeing your new avatar!

:wavey:
 

msop04

Ideal_Rock
Premium
Joined
Dec 3, 2011
Messages
9,776
Okay... I have done everything that I know to do on three different devices. No luck...

Can PS IT please advise? Super frustrating... [emoji19]

This is what happens after I click Submit...
 

december-fire

Ideal_Rock
Premium
Joined
Sep 3, 2013
Messages
2,346
msop04,

My memory is a mysterious thing. Some items are deleted upon entry, others are filed safely for decades.

I noticed you got the avatar issue resolved. Great!

May I ask if that's a new ring in your avatar? Whether it is or not, it looks beautiful! :))
 

msop04

Ideal_Rock
Premium
Joined
Dec 3, 2011
Messages
9,776
december-fire|1463526038|4032948 said:
msop04,

My memory is a mysterious thing. Some items are deleted upon entry, others are filed safely for decades.

I noticed you got the avatar issue resolved. Great!

May I ask if that's a new ring in your avatar? Whether it is or not, it looks beautiful! :))
Hey December-fire... I still cant get the photo I wanted to be my avatar, but I was able to find another that would work. And, yes, it's the CAD from my upgrade setting via CVB -- COMING SOON!! :dance: :dance: :dance:

Thanks! :))
 

december-fire

Ideal_Rock
Premium
Joined
Sep 3, 2013
Messages
2,346
Oh, very exciting! :appl: :dance:

About the ring, not the photo stuff. ;))
 
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