Thank you for the reply, I tried Google, but got answers from 2018 about other topics than the inability to connect. Nevertheless thank you very much, I will wait for them to get back up and running.
They’re awful. They’ve stopped sending verification emails so after you fill out their lengthy account registration form with all your personal info, they don’t send you an email to verify your account so you can’t finish creating your account. But they continue to hold onto all your info. Same thing if you forget your password.
i contacted them on Facebook and they initially said thanks for letting them know about the email problem and they should have it fixed within a day. Nothing happened so I kept following up. Finally they said the email issue will take longer to fix so they’ll just verify my account manually. I gave them my email and ever since it’s been radio silence despite following up several times.
I hope these crooks get shut down forever for stealing people’s personal info and providing zero service in return. Btw, anyone know where to file a complaint? Stealing personal info has gotta be illegal in some states.
Loupe troop for the win!!
I've had the same issue. I tried to make an account months ago, even made a brand new email thinking maybe something was wrong with the initial email I used. Contacted them multiple times with no response. But they've got my emails on file to where I can't create a new account.
It's maddening because I've seen multiple things I would have wanted but I can't contact the seller without an account. There are new listings all the time too, so it has to be working for some people.