Hi all,
New here...
Just bought my first engagement ring, online from a reputable dealer, a round 1.26ct solitaire, in a platinum setting by a known "boutique" designer. The setting was done on the premises of the designer.
Let me stop here and mention that I am a photo retoucher by trade, cursed with a keen eye for flaws and imperfections.
I ordered the ring in April. Upon delivery, there were issues with the quality of the setting work. It went back to the jeweler, who then sent it back to the setter/designer. Upon receiving the ring for the second time, the jeweler informed me he didn't like the job they did. Rather than waste time sending it to me again, he returned it to the setter for another go.
After receiving the ring the second time, the jeweler told me it looked great. I received it today.
One thing the setter got right the first time they did the job was the rotation of the stone, in relation to the setting, as viewed from directly above the ring looking downward onto the table. Having never bought a diamond ring before, I was pleased with that aspect, and I assumed that's how it should look...totally symmetrical to the setting.
When I got the ring today, the other issues had been corrected, but the stone was rotated in the setting. When looking at it, all the highlights and glitter are off by several degrees. The stone just looks crooked to me.
The illustration below shows what I'm talking about. Fig. A is how the stone was set the first time, and Fig. B is what I got today.
I called the jeweler and asked him whether the rotation of a round stone was one of the qualities of a proper setting. He said the only time he has seen a setter pay special attention to the rotation is when dealing with a laser engraved serial number, so as not to hide it under a prong. Now, this jeweler has been very courteous, knowledgeable, and helpful throughout this whole process, so I would tend to defer to his expertise, but I can't help but think, based on getting a perfectly rotated stone the first time, that the setter simply missed the mark on the rotation this time around. The rotation of a marquise cut or pear cut would be critical...why should a round stone be any different?
So, I ask you all, am I being too picky? I know my girlfriend probably won't notice the issue, but it bugs me. On the other hand, I've been waiting for the ring for almost 2 months since ordering it and I don't want to send it back yet again unless it's absolutely wrong.
Thanks,
rkny

New here...
Just bought my first engagement ring, online from a reputable dealer, a round 1.26ct solitaire, in a platinum setting by a known "boutique" designer. The setting was done on the premises of the designer.
Let me stop here and mention that I am a photo retoucher by trade, cursed with a keen eye for flaws and imperfections.
I ordered the ring in April. Upon delivery, there were issues with the quality of the setting work. It went back to the jeweler, who then sent it back to the setter/designer. Upon receiving the ring for the second time, the jeweler informed me he didn't like the job they did. Rather than waste time sending it to me again, he returned it to the setter for another go.
After receiving the ring the second time, the jeweler told me it looked great. I received it today.
One thing the setter got right the first time they did the job was the rotation of the stone, in relation to the setting, as viewed from directly above the ring looking downward onto the table. Having never bought a diamond ring before, I was pleased with that aspect, and I assumed that's how it should look...totally symmetrical to the setting.
When I got the ring today, the other issues had been corrected, but the stone was rotated in the setting. When looking at it, all the highlights and glitter are off by several degrees. The stone just looks crooked to me.
The illustration below shows what I'm talking about. Fig. A is how the stone was set the first time, and Fig. B is what I got today.
I called the jeweler and asked him whether the rotation of a round stone was one of the qualities of a proper setting. He said the only time he has seen a setter pay special attention to the rotation is when dealing with a laser engraved serial number, so as not to hide it under a prong. Now, this jeweler has been very courteous, knowledgeable, and helpful throughout this whole process, so I would tend to defer to his expertise, but I can't help but think, based on getting a perfectly rotated stone the first time, that the setter simply missed the mark on the rotation this time around. The rotation of a marquise cut or pear cut would be critical...why should a round stone be any different?
So, I ask you all, am I being too picky? I know my girlfriend probably won't notice the issue, but it bugs me. On the other hand, I've been waiting for the ring for almost 2 months since ordering it and I don't want to send it back yet again unless it's absolutely wrong.
Thanks,
rkny
