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Abazias lists 100,000 diamonds

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I think I''ve seen some improvement over the years in their searching interface, too, but you have to look for it.

A cut grade is listed, and once diamonds are presented, you can sort on that column.

Otherwise, to help get there, you have to manually, natively, plug in ranges for depth & table. I brought up the Pricescope price page to remind me what I should plug in there.

Given their size, they could do better here.

Narrowing the search for just AGS, also some IGI & EGU come up (?). You also can constrain for HRD, though that inventory, in the size I looked for, was trivial.

Most exciting, they present (bad timing), a celebrity to help represent their brand, too!

They should, I think, match efforts in interface development with bulk. Always good to have more choices, though.

Congrats, indeed.
 
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That might explain why there prices have shot up over the past week, some stones ive been looking at have increased by $400
 
I wonder how many of these stones are in a virtual database? I wish they would redesign their diamond search feature. The present one either presumes you know little about diamonds or requires you to have your own numbers at hand....fortunately, as a PS member, I have that info available!! The website is difficult to navigate and the pics are not that attractive, IMHO.
 
Date: 6/6/2007 9:29:50 AM
Author: risingsun
I wonder how many of these stones are in a virtual database? I wish they would redesign their website...it is difficult to navigate and the pics are not very attractive, IMHO.
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I think all of them are.

I think it’s likely that the folks from Abazias are reading this and input about what you like and don’t like about their interface will, I’m sure, be appreciated and possibly even acted on. Consumer feedback on this sort of thing is invaluable and Pricescope is the motherlode of good consumer information.

Neil Beaty
GG(GIA) ICGA(AGS) NAJA
Professional Appraisals in Denver
 
^^^^Referring to PS as the "motherlode" of good consumer information just has me
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Date: 6/6/2007 9:59:19 AM
Author: denverappraiser

Date: 6/6/2007 9:29:50 AM
Author: risingsun
I wonder how many of these stones are in a virtual database? I wish they would redesign their website...it is difficult to navigate and the pics are not very attractive, IMHO.
Click to expand...

I think all of them are.

I think it’s likely that the folks from Abazias are reading this and input about what you like and don’t like about their interface will, I’m sure, be appreciated and possibly even acted on. Consumer feedback on this sort of thing is invaluable and Pricescope is the motherlode of good consumer information.

Neil Beaty
GG(GIA) ICGA(AGS) NAJA
Professional Appraisals in Denver
Click to expand...
Because Neil and I are about the same age..I''m sure he was thinking about the late 60''s "rock" group "Motherlode."
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No pun intended
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www.metrojewelryappraisers.com
 
*yawn* wake me up when they have 100,000 diamonds with helium reports and IS/ASET and heart images *yawn*
 
Date: 6/6/2007 6:54:40 PM
Author: Modified Brilliant
Date: 6/6/2007 9:59:19 AM
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Because Neil and I are about the same age..I''m sure he was thinking about the late 60''s ''rock'' group ''Motherlode.''
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No pun intended
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www.metrojewelryappraisers.com
Click to expand...

I guess you flatlanders just don''t use that word. It''s part of the culture here in Colorado.

Neil Beaty
GG(GIA) ICGA(AGS) NAJA
Professional Appraisals in Denver
 
Well to chime in... I have found a lot of positive feedback on their service on here. But their website really is quite awful.. everytime I go on there I leave fairly quickly as I just get frustrated. The best websites on here are WF (has a few quirks but is great with the information), GOG (no quirks, lots of great information and photos galore), and Pearlmans (really fabulous, just don''t always have all the diamond information PSers want, but you can always call and Pearlmans is great with customer service).
 
Thank you all very much for your feedback, Neil is correct in that we appreciate any and all feed back we can get and are constantly changing to make our site more effective and user friendly. We have taken into account the usability of our diamond search and will be reviewing modifications that will assist the searching process. In an effort to make our site more consumer friendly we have developed a new ring builder that will allow you to search both diamonds and settings from one page with the ability to go back and forth between search result pages. We have been unable to address the proportion issue due to the variation between cut standards and schools of thought. However, we would like any suggestions you may have in this respect. We do our best to provide service and functionality to our customers and certainly welcome feed back, so please let us know how you feel we can improve or let us know if there is something you really like about the site. Thank you again.
 
Hi Erin,

I have two general suggestions:

1) consider on your advanced search including something like an asterick, leading to some version of a tutorial on cut, like this one here, and let the user be guided by this advice. Or, simply adopt your own advice along this line.

However, I think the primary suggestion is to consider you''re being disingenuous, when you say...


Date: 6/13/2007 11:24:02 AM
Author: Erin at Abazias
We have been unable to address the proportion issue due to the variation between cut standards and schools of thought.
Click to expand...
If I accurately recalled your earlier iterations of your search (going back maybe quite a ways)...you didn''t used to stratify by cut. But, actually, now you do. When you do execute a search on your site, each option is described as to it''s cut type, whether:

H&A, Ideal, excellent, premium, good. Did I get that in the right order? Are there any more categories.

2) The second point here is to acknowledge that you''re using them now.

What I propose you consider doing is simply making this info more useful.

a) first, define these classifications you are now making for your user. (Sorry, did I miss it?)

b) and, make it easier for an interested user to sift through.

Though it may be a primacy effect...since I bought from DCD when he had it this way...I''d recommend you do what James Allen has decided to no longer do...and that is, bring back something like a tab system...where all your H&A are together, all your ideals together, etc. The look of the tab is like the new IE tab. Tabs for cuts. They just all present then, and you can go tab to tab, to see them all, after you search, and after you decide your ideal is not getting you as big as you want, whatever.

Without doing something like this, your reader is doing something else. Hard to say what they''re doing. Many of us who have responded so far are indicating what I''m experiencing... a lot of noise.

What I''d do (and do do) is find this info sorted someplace else....hopefully to include your stock as well.

Like here, on the search by cut db, here, where all the top options are already categorized and pulled out.

Or...I''d select for only AGS...which you can, marginally, do now with your systems (see above...you do have leaks).

Or...I''d go here, and use Dave''s system again to apply to the types of cut to your selection.

In sum...although certainly you would like your users to start with your menu and stay with it...there are things I think you can do to make this strategy more reasonable.

I think Blue Nile lets you, for example, just select a cut category to begin with. Since you use these categories, and as you say...


Date: 6/13/2007 11:24:02 AM
Author: Erin at Abazias
However, we would like any suggestions you may have in this respect. We do our best to provide service and functionality to our customers and certainly welcome feed back, so please let us know how you feel we can improve...
Click to expand...

...it could be as simple as providing this option to your users as well.

Regards,
 
Congratulation on the numbers. And as long as you are listening and seeking input, I offer the following:

I'm probably one of the shoppers you want to attract. I have only recently begun a serious search for an e-ring. I am computer/internet savvy but diamond dumb (although I'm quite a bit smarter now that I spend my spare time on PS!)

I had been to your site once before today and left it fairly quickly due to a variety of reasons - some of which others have touched on. I returned to your site today to try and pin down the reasons I left it so quick the last time. Here's a couple of quick observations...

- Your sorting options are limited and the interface is a bit 'annoying' - you don't have to use diamond icons for everything. How come I can't search by cut? If you look at BN, their sorting options are clear and when expanded, pretty much complete from a statistical viewpoint. They do lack IS, Sarin, ASET, etc but the numbers are all there to see and sort by. Where are the crown and pavilion angles?
(Sorry to reference BN but they are one of the first sites I visited - probably a common thing for guys like me - and from what I have seen, one of the better organized. WF also scores well.)

- How do I view a Quality Document on your site? When I clicked on "Additional Information", that was what I was expecting to see, along with IS, Sarin, etc. Instead, I got information about cut and quality that I should have found in a tutorial. I actually expect "Additional Information" to be about the product I've already clicked on to look at. EDIT: Okay, I found it but.. why is the link to it available in the "basic" but not in the "detailed" info sections. Seems a bit backwards to me. In the case of the stone that I would be most interested in, the QD is not available online so you direct me to provide email address, etc. Not bad, but I would rather see the QD than give my email out to yet another company that is going to send me 'daily' specials - not that you would necessarily but that would be my instant suspicion.

- As others have said, your site visuals are 'busy'. When I click on a stone I'm interested in, all the information about that stone is crowded into one little box, surrounded by ads and the entire visual is on the upper half of my screen. Why waste screen real estate with that much blank space and crowd everything? Blank space is useful so as not to overwhelm the eyes, but not in the way you are using it. Look to WF for a more appropriate use of blank space - on the sides allowing you to concentrate on the product. Also look outside of the jewelry industry to other successful e-tailers. At Amazon and Dell for example, when you click on a product - thereby showing interest in it - the product is the primary thing on the page, with additional ads and information along the sides.

- The colors are pretty good overall but the crowding highlights the pink and gives the site a definite feminine feel. This may cause some men, already out of their comfort zone to click out.

Anyway, those are my impressions after a quick visit. Now that I'm there, I may give you another look. I can guarantee you one thing though - I won't buy anything unless I can see the QD and get some more information on a particular stone.... and in all likelihood, I won't take the time to contact you for that info. Why would I? Other places have the details of their stones for all to see and I can anonymously surf to my hearts content.

I hope that all that doesn't sound too harsh, but I surf A LOT and I expect certain things from websites or I move on. Hopefully you see it the way it was intended; constructive criticism.

*** Free advise. Warning! It may be worth what you paid for it.
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***

PS - Dropping any reference to Paris H. would help too. What kind of people ever wanted to emulate her? Yuck!
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Erin,

1) Your tutorial needs a LOT of work. Call me, I may be able to help.

2) Your ‘Detailed Info.’ isn’t. Check out your competitors and see what they offer from this sort of button. You’re way behind the curve on this.

3) I agree with the above that the cutesy Java applets and little sliding diamond shapes should go. While you're at it, lose the cartoon graphics.

4) Push towards quality of information instead of quantity. 10,000, or even 1,000 stones where you’ve got sarins, photos, IS & ASET images etc. will go farther than 100,000 where you’ve got nothing but the listing. It's possible to do both if you really want. Work with your suppliers to get better data and then bias your offerings towards the products of suppliers who provide it. People aren’t looking for 100,000 stones, they’re looking for the right ONE.

5) Work on your photographs of the jewelry. Set stones in them, use a better background.

6) Your navigation is very difficult.

7) I agree with the above comments that your pages are way to busy.

Neil Beaty
GG(GIA) ICGA(AGS) NAJA
Professional Appraisals in Denver
 
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