rockzilla
Brilliant_Rock
- Joined
- Nov 19, 2006
- Messages
- 1,286
So, this happened a few weeks ago, but I wanted to wait until I was...stable...to post about it...
My bf and I were in my hometown for a couple of weddings (cousin and childhood friend) and we were staying at the brand new hotel downtown ("the best hotel in town" - according to our cab driver - it''s just a Hilton, so you can guess that my hometown isn''t the most cosmopolitan)
Anyways, we were staying there a few nights, and we were thinking "Oh, this is a pretty nice hotel, we should stay here when we come back for Christmas"- Then, on saturday morning, we are in a rush to get to the church for 11am (we are still on west coast time so it feels like 8am) and I put on my new david yurman citrine pendant...
We get to the elevator, and I remember that I hadn''t put on my eternity band (4th anniversary present from the BF) - I had left it on the chain of my Tiffany elsa peretti necklace (2nd anniversary present) in the room on the console. But, since we''re in a rush, I don''t go back to get it...
Fast forward to ~6:30pm, we''ve gotten back to the room and we''re getting ready to go to a hockey game...we find this weird note from the housekeeper - sort of apologizing for not cleaning our room enough because it was messy (we got ready in a hurry)
I go to switch out the yurman necklace (dressy) for the tiffany one (more casual) - but it''s NOT THERE! And neither is my ring!! I search frantically - not in the bathroom, not under the bed...etc. We talk to the front desk, who apologises and says they will talk to the head of housekeeping the next day. They also check all the housekeeping carts, etc.
The next morning, the girl who cleaned our room calls in sick (looked REALLY suspicious to us) and they fill out an incident report and promise that the hotel manager will get back to us the next day. In the meantime, we''re going back to LA. It takes him 3 days!! Of course, we hear from the hotel''s insurance agency, who lets us know, so helpfully, that their insurance will not cover it since we don''t ''know'' who took it.
So, I call the police, fill out a report, and submit to my insurance agency. They were actually the best out of all of this - I had a $500 deductable but other than that I have gotten the full value of the items - but not the sentimental value of course =( And, after hassling the useless general manager, we had only 2 nights of our 4 night stay refunded...not even enough to cover the deductable.
The police are investigating the housekeeper and her associates, and checking the pawn shops, but since she denies everything there is not much they can do. It could have also been that she left the door open as they were cleaning and someone else took it...oh well.
BF and I went to Tiffany''s on Rodeo yesterday to replace the necklace - I think I''m going to wait on the ring though. Since it was purchased from an estate jewler, it cost a lot less than it would new, so we''ll have to wait to replace it. Not sure if I want to get the exact same one or something different...but I''m sure you gals will be able to help me out with that...
I guess the moral of the story is...1) Have insurance (renter''s or homeowners) 2) Don''t leave jewelry in the room 3) Know how much your insurance covers - luckily my items were below the limit, but it was pretty darn close!
RZ
My bf and I were in my hometown for a couple of weddings (cousin and childhood friend) and we were staying at the brand new hotel downtown ("the best hotel in town" - according to our cab driver - it''s just a Hilton, so you can guess that my hometown isn''t the most cosmopolitan)
Anyways, we were staying there a few nights, and we were thinking "Oh, this is a pretty nice hotel, we should stay here when we come back for Christmas"- Then, on saturday morning, we are in a rush to get to the church for 11am (we are still on west coast time so it feels like 8am) and I put on my new david yurman citrine pendant...
We get to the elevator, and I remember that I hadn''t put on my eternity band (4th anniversary present from the BF) - I had left it on the chain of my Tiffany elsa peretti necklace (2nd anniversary present) in the room on the console. But, since we''re in a rush, I don''t go back to get it...
Fast forward to ~6:30pm, we''ve gotten back to the room and we''re getting ready to go to a hockey game...we find this weird note from the housekeeper - sort of apologizing for not cleaning our room enough because it was messy (we got ready in a hurry)
I go to switch out the yurman necklace (dressy) for the tiffany one (more casual) - but it''s NOT THERE! And neither is my ring!! I search frantically - not in the bathroom, not under the bed...etc. We talk to the front desk, who apologises and says they will talk to the head of housekeeping the next day. They also check all the housekeeping carts, etc.
The next morning, the girl who cleaned our room calls in sick (looked REALLY suspicious to us) and they fill out an incident report and promise that the hotel manager will get back to us the next day. In the meantime, we''re going back to LA. It takes him 3 days!! Of course, we hear from the hotel''s insurance agency, who lets us know, so helpfully, that their insurance will not cover it since we don''t ''know'' who took it.
So, I call the police, fill out a report, and submit to my insurance agency. They were actually the best out of all of this - I had a $500 deductable but other than that I have gotten the full value of the items - but not the sentimental value of course =( And, after hassling the useless general manager, we had only 2 nights of our 4 night stay refunded...not even enough to cover the deductable.
The police are investigating the housekeeper and her associates, and checking the pawn shops, but since she denies everything there is not much they can do. It could have also been that she left the door open as they were cleaning and someone else took it...oh well.
BF and I went to Tiffany''s on Rodeo yesterday to replace the necklace - I think I''m going to wait on the ring though. Since it was purchased from an estate jewler, it cost a lot less than it would new, so we''ll have to wait to replace it. Not sure if I want to get the exact same one or something different...but I''m sure you gals will be able to help me out with that...
I guess the moral of the story is...1) Have insurance (renter''s or homeowners) 2) Don''t leave jewelry in the room 3) Know how much your insurance covers - luckily my items were below the limit, but it was pretty darn close!
RZ
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