Post by pregcurious » July 16th, 2011, 5:23 pm
I just received my reset ering from Quest Jewelers today, and I could not be happier. When my husband and I got married right after college he gave me a half carat diamond in a 18K gold setting that was not my style, but it was all he could afford on a college student salary. For our 12th anniversary, he offered me the ring of my dreams, and I chose to take the same diamond and reset it in 18K because I wanted it to match my YG wedding band. (My preference is for platinum.) I chose the Champagne setting at WhiteFlash with a head from another on of their settings for a semicustom job. When I saw the pictures for the new ring, I knew something was wrong, but I thought I would get used to it. A few months later, I contacted them to alter the head. They said they could not alter the head, but could remake the ring and compensate me for the scrap value of the metal (very little value), which would have meant that I would end up paying for 2 rings.

I found out about Quest Jewelers here, and talked to Huan who assured me that they could make the changes I wanted and improve the look of the ring by making a custom head. Pete was there when I picked up the ring today. I feel so fortunate to have such great jewelers who are willing to apply their craft and give great customer service. I've attached some pictures I took today.
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