Spyware infection help!!???!!

[Dreamer_D]

Ok apparently my internet explorer is somehow infected. When I am using it, a warning pops up telling me that my computer is infected and automatically opens a window with a fake scan screen. Then when I try to close them more and more pop up. Also, google does not work, if I try to click on any of the links that come up from a search, I get diverted.

I have run a scan (nothing), I have deleted all my cookies and restored the factory settings on explorer. Any other things to do to fix this? I''d rather avoid reinstalling windows if I can...

HELP?!???!!!

 

[Karl_K]

download malwarebytes on another computer burn to disk.
Boot to safe mode install and run.

http://www.malwarebytes.org/

 

[that_someone_special]

That''s what I was going to post too.

A friend had the same problem last week, and after running the malware program it was fine!

Good luck.

 

[Dreamer_D]

GREAT!! Thanks so much. Will do that this morning.


Ummm... how do I boot in safe mode?

 

[monarch64]

I had the same issue a couple weeks ago on my laptop. Frustrating, indeed. To open in safe mode, when your computer starts up, press F8 and it will give you the option to start in safe mode with networking. Easiest thing to do is that, then do a system restore, then download those links.

 

[that_someone_special]

Also- depending in the computer- you might have to F8 it several times to work.

 

[Dreamer_D]

Date: 12/21/2009 10:10:08 AM
Author: monarch64
I had the same issue a couple weeks ago on my laptop. Frustrating, indeed. To open in safe mode, when your computer starts up, press F8 and it will give you the option to start in safe mode with networking. Easiest thing to do is that, then do a system restore, then download those links.

Does this clear everything on my computer? IT seems to only affect Internet explorer and then only when I use Google.

 

[D&T]

Sorry DD - I just went through work issues, and my IT said to run this... its free and works well:

http://www.superantispyware.com/

 

[yssie]

Date: 12/21/2009 2:14:46 PM
Author: dreamer_dachsie

Date: 12/21/2009 10:10:08 AM
Author: monarch64
I had the same issue a couple weeks ago on my laptop. Frustrating, indeed. To open in safe mode, when your computer starts up, press F8 and it will give you the option to start in safe mode with networking. Easiest thing to do is that, then do a system restore, then download those links.

Does this clear everything on my computer? IT seems to only affect Internet explorer and then only when I use Google.

System restore will take your PC back to an earlier configuration, so any programs you''ve downloaded since that time will be removed (by programs I mean the things that will usually come up when you go to control panel to uninstall, etc.).


Your files will be fine

.


If you have symantec you might try running that while you''re in safe mode too. It''ll take forever, but it usually clears up any issues I''m having.

 

[Dreamer_D]

It worked! Thanks so much for all your help!

 

[ksinger]

How odd. I just saw this thread. I had the same darn thing last week. (My husband got it for me, bless him. I don''t even get on that computer anymore, so I''m going to blame him.

Darned if I know how it got on there though.) Anyway, I took my laptop, did some googling and a bit of research and found that malwarebytes app that Karl linked. Worked quite well for me too.