baguettegirl
Rough_Rock
- Joined
- Dec 29, 2009
- Messages
- 1
Hi, my husband bought a ring from LOGR 6wks ago for our anniversary which I was delighted with, BUT, a few days ago one of the diamonds fell out. When I emailed LOGR they would only offer 70% if I returned the ring and get this...wouldnt charge me for the missing diamond!! lol I also have noticed the huge hike in prices of their rings so would imagine after getting my ring back, he would fix it and then sell it for a much higher price than my husband paid for it (he paid $490) I dont want to give the ring back and after such a short time I thought they would offer to fix it...but they blankly refused. Does anyone have any suggestions or know of other online jewelers that dont charge a fortune to replace diamonds? I have to say, I am VERY disappointed with LOGR and the "after sales care" and would be interested to hear of anyone else this has happened to.