tinataitlyn
Rough_Rock
- Joined
- Feb 6, 2014
- Messages
- 19
So my DH decided to surprise me with an a beautiful proposal in the Amalfi Coast and an engagement ring, the only problem was he bought me the exact opposite of what I wanted and it was too big. He claims he did "tons" of research and i'm assuming he came here since he purchased from it from Brian Gavin because of all the amazing reviews. I know i'm probably going to shit for this but I honestly do not see the hype about BGD my ring doesn't "sparkle" more than any of my friends, I've compared my ring with two other girlfriends were recently engaged too and my "better cut diamond" doesn't look "better" or gives the WOW appeal (in fact I am the only one out of the three who hasn't gotten a WOW compliment from our friends which makes me super sad) and the customer service wasn't top notch in my opinion.
I felt that BGD nickeled and dimed us while most company online offer free shipping (domestically and internationally) they charged him $105 to ship internationally. It was the wrong size so we had to pay $75 to resize it plus the shipping which was another $65, probably would have been another $105, but luckily I was in the states at the time so it saved us $40. I didn't like the setting and we tried contacting them for a custom setting however when they aren't able to do even remotely close to what I wanted which kind of defeats the purpose of a "custom" setting, another disappointment. I only got a chance to deal with Lesley who was professional but cold, never once did I feel like she went above and beyond to make me want to purchase them again or recommend them. It was pretty much a this is what we can do for you if you don't want it too bad attitude.
While my friends rave about the awesome experience they had with purchasing their e-ring and how so and so did this and that for them I can't say the same about mines. Overall I am just disappointed by the whole experience and hate that something that's suppose to bring us closer is actually doing the complete opposite, we fight so much about the e-ring that it's just sad.
We've paid for over $10,000 for a engagement ring that I hate and don't wear thanks Brian Gavin!
I felt that BGD nickeled and dimed us while most company online offer free shipping (domestically and internationally) they charged him $105 to ship internationally. It was the wrong size so we had to pay $75 to resize it plus the shipping which was another $65, probably would have been another $105, but luckily I was in the states at the time so it saved us $40. I didn't like the setting and we tried contacting them for a custom setting however when they aren't able to do even remotely close to what I wanted which kind of defeats the purpose of a "custom" setting, another disappointment. I only got a chance to deal with Lesley who was professional but cold, never once did I feel like she went above and beyond to make me want to purchase them again or recommend them. It was pretty much a this is what we can do for you if you don't want it too bad attitude.
While my friends rave about the awesome experience they had with purchasing their e-ring and how so and so did this and that for them I can't say the same about mines. Overall I am just disappointed by the whole experience and hate that something that's suppose to bring us closer is actually doing the complete opposite, we fight so much about the e-ring that it's just sad.
We've paid for over $10,000 for a engagement ring that I hate and don't wear thanks Brian Gavin!