Regular Guy
Ideal_Rock
- Joined
- Jul 6, 2004
- Messages
- 5,962
I am mindful of this because, perhaps, of helping to train someone at work today.
In one portion of my work environment, where I have been trained...although our "tools" for understanding how to service customers are strained...they tend towards the comprehensive. In another portion of the work area...there seem to be virtually no tools...information is acquired in very disparate, unorganized means...to the look of it...and I think I would be much more frustrated, being responsible for helping customers over there. Right now, I don''t'' have that responsibility.
I think this sort of thing is generalizable.
Take Pricescope, for example. Here...you get both a) tons of diamonds to consider and b) helpful tools to sort through them. This is satisfying.
Day-planners, and things, when attended to, seem to help manage the clutter of what can be ones life.
How important are tools to you?
In one portion of my work environment, where I have been trained...although our "tools" for understanding how to service customers are strained...they tend towards the comprehensive. In another portion of the work area...there seem to be virtually no tools...information is acquired in very disparate, unorganized means...to the look of it...and I think I would be much more frustrated, being responsible for helping customers over there. Right now, I don''t'' have that responsibility.
I think this sort of thing is generalizable.
Take Pricescope, for example. Here...you get both a) tons of diamonds to consider and b) helpful tools to sort through them. This is satisfying.
Day-planners, and things, when attended to, seem to help manage the clutter of what can be ones life.
How important are tools to you?