This is my 1st time buying a diamond on-line. Read some good reviews on B2C that gave me the confidence. My experience was fantastic!!!
Order confirmation & shipment could not be more efficient. What is most impressive of all is the customer serviece. I took the stone to a couple of jewelers. They were not professional and failed to find the GIA inscriptions on the stone. I was really worried and rang up B2C customer service for advice. Kenny, the nice gentleman on the phone, was most patient and took time to explain to me how the stone was checked and valuated before shipment. He reassured me that I could contact him again any time if more help was needed.
Today, I had another jeweler to check the stone's inscription for me. It is there! I am very thankful to B2C for their service. Special thanks to Kenny! The price of the stone is great and it is beautiful! I would recommend B2C to all my friends.
Order confirmation & shipment could not be more efficient. What is most impressive of all is the customer serviece. I took the stone to a couple of jewelers. They were not professional and failed to find the GIA inscriptions on the stone. I was really worried and rang up B2C customer service for advice. Kenny, the nice gentleman on the phone, was most patient and took time to explain to me how the stone was checked and valuated before shipment. He reassured me that I could contact him again any time if more help was needed.
Today, I had another jeweler to check the stone's inscription for me. It is there! I am very thankful to B2C for their service. Special thanks to Kenny! The price of the stone is great and it is beautiful! I would recommend B2C to all my friends.