Hi as anyone had this problem before I had been watching this little diamond for months its GIA certificate is dated in 2011 - I plucked up the courage to send an email to Solomon Brothers asking a question re said diamond. Took ages to reply so I sent another - well wish I hadn't sent email and had just bought the diamond.
Next time I search the diamond it had gone up in price by approx 225% when for ages it had been at the lower price - Solomon Brothers rep said diamond prices change and they did not want to be out of pocket - well I say
1) Check your inventory more regularly
2) Honor the original price for the customer making the enquiry
3) Once said customer states they do not want the diamond raise the price
I am still annoyed.
Next time I search the diamond it had gone up in price by approx 225% when for ages it had been at the lower price - Solomon Brothers rep said diamond prices change and they did not want to be out of pocket - well I say
1) Check your inventory more regularly
2) Honor the original price for the customer making the enquiry
3) Once said customer states they do not want the diamond raise the price
I am still annoyed.