Nick210|1372267803|3472694 said:Has anyone else encountered slow email responses from GOG or ERD? I haven't gotten a response from ERD on any email I sent them and GOG seems to send 1 email a day lol. May be time to pick up the phone and get down to business.
SB621|1372271240|3472727 said:Nick210|1372267803|3472694 said:Has anyone else encountered slow email responses from GOG or ERD? I haven't gotten a response from ERD on any email I sent them and GOG seems to send 1 email a day lol. May be time to pick up the phone and get down to business.
You know in the last 5-6 years I have probably submitted a request for a price quote to ERD at least 8-10 times and then have NEVER, not once, EVER called or emailed me back. It seems they either respond to you or they don't. This really turned me off as i don't want to call vendors- I'm on the phone all day for my job anyhow- so if you don't email then it doesn't work for me. But anyhow yes I would call them. I think the family that runs GOG is out on vacation so they might be slightly short staffed this week, but they usually get back to me in 2 days when I have a questions. ERD I would definitely call though.