Platinum ring bent AGAIN!

[distracts]

But does your fiancee sleep in her ring? You mention that she is being careful and taking it off for activities, but you didn't say anything about sleeping. Sleeping in a ring puts way, way more stress on it than people think, and it does look like that bending problem could be caused by that. Though I agree that 95 plat/5 irid is the wrong alloy to use if you're having bending problems.

I would also talk to them and get IN WRITING that if they continue trying to fix these problems and they are still not fixed, you could get a refund. Don't just take it on faith.

 

[Dreamer_D]

But does your fiancee sleep in her ring? You mention that she is being careful and taking it off for activities, but you didn't say anything about sleeping. Sleeping in a ring puts way, way more stress on it than people think, and it does look like that bending problem could be caused by that. Though I agree that 95 plat/5 irid is the wrong alloy to use if you're having bending problems.

I would also talk to them and get IN WRITING that if they continue trying to fix these problems and they are still not fixed, you could get a refund. Don't just take it on faith.

And confirm they will actually recast the ring, not simply try to fix this one.

 

[Enerchi]

if it came down to it i could get a full refund, no doubt about it. i'm not worried about the refund. this is a jeweler that is known around the city and has been in business for several generations. they deal with my parents and they've been great to me even throughout these problems so i would like to try and settle this with them. they are working with me and won't give up.

that being said, i would consider a refund but only after i know for sure there isn't anything else they could do.

they're going to try something else, i think maybe make the wall a bit thicker and try not to drill the holes down as much. i can report back if you guys like.

Same story for me! Only as things got further down the line, the years/dates/#'s/setting info, etc., all started to change. Not to put your jeweller in a bad light, but sometimes, they really *WILL* say anything to keep you happy/quiet so as not to ruin their reputation and to keep you from talking. I'm probably just overly suspicious... but as Dreamer said to me (and she said it to you too! ) "if they could have done it right, they would have done it the first time"... and that is what kept me from trying again.

I'm just a little black cloud about this, only because of my recent experience! You do what you think is best... but I honestly think they are just filling your ring at this point, not actually remaking it. It just seems WAY too quick for you to post they were going to fix it - then POOF! - it was fixed but it bent again. Something seems wrong with that picture, in my mind.

 

[princesultan]

if it came down to it i could get a full refund, no doubt about it. i'm not worried about the refund. this is a jeweler that is known around the city and has been in business for several generations. they deal with my parents and they've been great to me even throughout these problems so i would like to try and settle this with them. they are working with me and won't give up.

that being said, i would consider a refund but only after i know for sure there isn't anything else they could do.

they're going to try something else, i think maybe make the wall a bit thicker and try not to drill the holes down as much. i can report back if you guys like.

Same story for me! Only as things got further down the line, the years/dates/#'s/setting info, etc., all started to change. Not to put your jeweller in a bad light, but sometimes, they really *WILL* say anything to keep you happy/quiet so as not to ruin their reputation and to keep you from talking. I'm probably just overly suspicious... but as Dreamer said to me (and she said it to you too! ) "if they could have done it right, they would have done it the first time"... and that is what kept me from trying again.

I'm just a little black cloud about this, only because of my recent experience! You do what you think is best... but I honestly think they are just filling your ring at this point, not actually remaking it. It just seems WAY too quick for you to post they were going to fix it - then POOF! - it was fixed but it bent again. Something seems wrong with that picture, in my mind.

you may be right. i will report back.

 

[diamondseeker2006]

Is it 95% plat and 5% iridium? Because if so, that is the softest of alloys. Our master ring makers here only use 95plat/5ruthenium or 90plat/10iridium which are harder and more durable and more scratch resistant. I would insist on one of those.

Read this excellent article which describes platinum alloys by Mark Morrell:

http://www.mwmjewelry.com/platinum_purity.htm

Did you read this? Because it is important. I wouldn't want a ring if it was remade 10 times in 95plat/5iridium.

 

[princesultan]

Is it 95% plat and 5% iridium? Because if so, that is the softest of alloys. Our master ring makers here only use 95plat/5ruthenium or 90plat/10iridium which are harder and more durable and more scratch resistant. I would insist on one of those.

Read this excellent article which describes platinum alloys by Mark Morrell:

http://www.mwmjewelry.com/platinum_purity.htm

Did you read this? Because it is important. I wouldn't want a ring if it was remade 10 times in 95plat/5iridium.

yes i read this. i actually sent the jeweler the link, lol. yes i know it's not my job to do this and he should know but i sent it just so he understands that i know about this and i want the situation rectified.

 

[Enerchi]

princesultan -what's the update? Any news on your ring??

 

[princesultan]

hey everyone,

here's the update. been about 2 weeks with the new ring and it has shown no signs of bending. i was told the ring was completely remade with a different alloy (although i need to find out exactly what it was). the ring was also made slightly thicker. the past few rings had a few dents (very minor ones) each time we received it, but this one has shown no signs of any denting whatsoever, which leads me to believe that the platinum is a bit stronger.

so far so good. we'll see if it holds up.

 

[Enerchi]

That's great to hear, Prince! I'm hoping this will be it, for any further remakes! what a frustrating experience.... fingers crossed no issues arise!

 

[distracts]

That's very good news. I hope it continues to be right this time!

 

[princesultan]

well bad news, looks like it's bent again. yup, we're both pretty upset.

so now it's time for me to start looking around to get it made elsewhere.

let me ask you, the ring that i have now has 3 pointers in the halo and the band, could this render the ring structurally unstable? could this be the issue?

the platinum used is 90% platinum, 10% iridium. would white hold solve this problem?

 

[Asscherhalo_lover]

well bad news, looks like it's bent again. yup, we're both pretty upset.

so now it's time for me to start looking around to get it made elsewhere.

let me ask you, the ring that i have now has 3 pointers in the halo and the band, could this render the ring structurally unstable? could this be the issue?

the platinum used is 90% platinum, 10% iridium. would white hold solve this problem?

I really think you should return this setting and while you figure out what to do next get a plain band for her to wear and see if it happens with that, then you will know with more certainty if it's her or the actual ring.

 

[distracts]

well bad news, looks like it's bent again. yup, we're both pretty upset.

so now it's time for me to start looking around to get it made elsewhere.

let me ask you, the ring that i have now has 3 pointers in the halo and the band, could this render the ring structurally unstable? could this be the issue?

the platinum used is 90% platinum, 10% iridium. would white hold solve this problem?

Well, my ring is 90% plat, 10% iridium and I have had no problems whatsoever. I also even have three-sided pave, which is less structurally sound than one-sided pave or a plain shank. The material used is not the problem - the workmanship is. (The other option, which I've already harped on about before, is that your fiancee's wearing habits are doing something to it. But you've never answered any of my questions about them, so we'll ignore that for now.) Given the troubles you've had, I recommend that you have a new setting made by a PS-recommended vendor, instead of trying with another local jeweler.

Also see if you can get your money back. Even though it's outside of the return period, you have had SO much trouble with this ring that you should get a refund!

 

[princesultan]

well bad news, looks like it's bent again. yup, we're both pretty upset.

so now it's time for me to start looking around to get it made elsewhere.

let me ask you, the ring that i have now has 3 pointers in the halo and the band, could this render the ring structurally unstable? could this be the issue?

the platinum used is 90% platinum, 10% iridium. would white hold solve this problem?

Well, my ring is 90% plat, 10% iridium and I have had no problems whatsoever. I also even have three-sided pave, which is less structurally sound than one-sided pave or a plain shank. The material used is not the problem - the workmanship is. (The other option, which I've already harped on about before, is that your fiancee's wearing habits are doing something to it. But you've never answered any of my questions about them, so we'll ignore that for now.) Given the troubles you've had, I recommend that you have a new setting made by a PS-recommended vendor, instead of trying with another local jeweler.

Also see if you can get your money back. Even though it's outside of the return period, you have had SO much trouble with this ring that you should get a refund!

yes i'm not saying it's impossible that her wearing habits are an issue, but i highly doubt it.

i was offered my money back. i'm looking into things at the moment.

 

[distracts]

Take the money and run to another vendor!

 

[Enerchi]

Steve Miller Band said it best in the '70's --- WOO OOOOOO, TAKE THE MONEY AND RUN!!!

Go - get your money, look at other options, don't return to this person. There are better rings and vendors out there. You've given them enough good faith, move on.

Trust me, BTDT!

 

[Laila619]

Take the money and run to another vendor!

Yes, go to a good PS vendor. It's just gotta be bad workmanship.

 

[princesultan]

this is such a serious PITA.

 

[Laila619]

this is such a serious PITA.

It doesn't have to be though--if you go with a reliable PS vendor, I bet you will not have these issues anymore. I'm sorry for all the frustration though.

 

[chrono]

I would accept their money back offer and get a new setting done elsewhere. I have two platinum rings with diamonds down the shank and halo without any issues.

 

[Gypsy]

I really think you should return this setting and while you figure out what to do next get a plain band for her to wear and see if it happens with that, then you will know with more certainty if it's her or the actual ring.

This is great advice.

 

[princesultan]

thanks the the advice guys (even if i haven't listened to what you've all been saying). i actually have a ton of other headaches at the moment so i'll have to look into this in a few days. i'll report back.

 

[distracts]

Here are some halo settings to look at from reliable vendors:

http://www.engagementringsdirect.com/ada-a-classic-micropave-halo-diamond-engagement-ring-bpid-79-19.html
http://www.engagementringsdirect.com/annette-contemporary-micro-pave-halo-engagement-ring-bpid-91-19.html
http://www.engagementringsdirect.com/emily-micro-pave-halo-engagement-ring-bpid-237-19.html
http://www.engagementringsdirect.com/noel-classic-halo-diamond-engagement-ring-bpid-147-19.html
http://www.briangavindiamonds.com/engagement-rings/pave-and-side-stones/sarah-halo-platinum-5493p
http://www.briangavindiamonds.com/engagement-rings/pave-and-side-stones/kirstys-halo-platinum-5765p
http://www.briangavindiamonds.com/engagement-rings/pave-and-side-stones/kirstys-halo-platinum-5765p
http://www.gabrielny.com/engaged/styles/engaged?category=ER&style=Halo&default_head_shape=RD

For any of them, since you have already had bending issues, I would just go with half-eternity on the diamonds on the shank.

 

[princesultan]

Here are some halo settings to look at from reliable vendors:

http://www.engagementringsdirect.com/ada-a-classic-micropave-halo-diamond-engagement-ring-bpid-79-19.html
http://www.engagementringsdirect.com/annette-contemporary-micro-pave-halo-engagement-ring-bpid-91-19.html
http://www.engagementringsdirect.com/emily-micro-pave-halo-engagement-ring-bpid-237-19.html
http://www.engagementringsdirect.com/noel-classic-halo-diamond-engagement-ring-bpid-147-19.html
http://www.briangavindiamonds.com/engagement-rings/pave-and-side-stones/sarah-halo-platinum-5493p
http://www.briangavindiamonds.com/engagement-rings/pave-and-side-stones/kirstys-halo-platinum-5765p
http://www.briangavindiamonds.com/engagement-rings/pave-and-side-stones/kirstys-halo-platinum-5765p
http://www.gabrielny.com/engaged/styles/engaged?category=ER&style=Halo&default_head_shape=RD

For any of them, since you have already had bending issues, I would just go with half-eternity on the diamonds on the shank.

extremely nice of you to post all this. thanks!