Let me say that JA was very helpful and patient with me on my oval search, which involved lots of live chat, emails & 3 ASET images.
I was perusing their "recently purchased" gallery when I noticed an oval with the same exact specs as mine. The icon showed my diamond! It has two somewhat unique features which I quickly identified in the ring 360. not only was I bummed that it had been previously mounted, but the performance wasn't to my liking. I did live chat immediately and canceled my order. The funds should be returned to me tomorrow AM.
I only have good things to say about JA and their customer service. After being probably the most difficult customer I am walking away empty handed.
I have reached out to other vendors to see what they have. Finding an oval diamond on a limited budget is literally like searching for a needle in a haystack.
I was perusing their "recently purchased" gallery when I noticed an oval with the same exact specs as mine. The icon showed my diamond! It has two somewhat unique features which I quickly identified in the ring 360. not only was I bummed that it had been previously mounted, but the performance wasn't to my liking. I did live chat immediately and canceled my order. The funds should be returned to me tomorrow AM.
I only have good things to say about JA and their customer service. After being probably the most difficult customer I am walking away empty handed.
I have reached out to other vendors to see what they have. Finding an oval diamond on a limited budget is literally like searching for a needle in a haystack.