New member so apologies if this is in the wrong section.
i bought a setting from blue Nile and got my diamond set at Jareds. During this process my ring was damaged. They were not willing to purchase a replacement from blue Nile but offered to either give me double the value in store credit or have a cast made of the ring and have it fabricated.
The ring is hand engraved and my concern is that the detail will be lost due to the casting process vs. the hand engraving on the original.
Is this something I need to bring up or are my concerns somewhat unfounded. The ring is platinum if that helps and I've included stock images as well as the actual ring after it was set with my stone. I just don't want to go through the hassle of waiting for a ring to be recast only to be disappointed in a copy that lacks the detail I loved about the original.
i bought a setting from blue Nile and got my diamond set at Jareds. During this process my ring was damaged. They were not willing to purchase a replacement from blue Nile but offered to either give me double the value in store credit or have a cast made of the ring and have it fabricated.
The ring is hand engraved and my concern is that the detail will be lost due to the casting process vs. the hand engraving on the original.
Is this something I need to bring up or are my concerns somewhat unfounded. The ring is platinum if that helps and I've included stock images as well as the actual ring after it was set with my stone. I just don't want to go through the hassle of waiting for a ring to be recast only to be disappointed in a copy that lacks the detail I loved about the original.