Steel
Ideal_Rock
- Joined
- Jul 8, 2006
- Messages
- 4,884
I rang our Customs morons, sorry Customs officers before I sent my e-ring back for repair and a new setting and was asked to jump through similar paperwork hoops before I sent the ring back to ensure it's re-entry. I remember all to well how stupid it was and still they held it hostage for a few days while they 'looked into it' or some such crap. But at least they did not try to double charge me; for the repair and reissue.Date: 4/27/2010 5:58:44 PM
Author: Gailey
I'm almost loathe to respond to you LC, because I can tell you are absolutely hopping mad, but I think your comment highlighted above is the crux of your issue. You expected 'reasonableness and common sense' and Canada Customs expected the correct paperwork.Date: 4/27/2010 4:50:52 PM
Author: LitigatorChick
Gailey, I didn't take those steps. I expect reasonableness and common sense, and not utter stupidity.
I did declare this as a repair - I was very open and forthright throughout this process.
I also wrote SP to inform them of this mess, so they can warn other customers.
It is a stupid money grab, plain and simple.
The lady I spoke to in person at the Customs Office in Calgary prior to shipping was quite adamant that I needed this form and said that to ensure that the goods were returned with this form in it's original state, i.e. with the red numerical stamp, because otherwise duty would be payable - no if's or buts. Rules are rules (that's wht she told me).
Sorry you've had this hassle and expense. Better luck next time.
Sorry LitChick, did you post any update yet? Do you have your ring back?