- Joined
- Jan 3, 2013
- Messages
- 5,172
Hi fellow PSers,
Just a note of caution on selling our baubles on Diamondbistro and Loupetroop. Although I have sold quite a few pieces on those sites, I am afraid I am being scammed right now.
Last weekend I sold a ring on DB. Buyer and I had a back and forth correspondence which resulted in this person purchasing the band. I promptly sent the ring insured to the buyer in CA (I am in NY). Buyer receives ring and says the sizing is incorrect. I sold it as a 7.5 and she claims it is an 8. Despite having Final Sale stated in my listing she wants to return it. I am amenable to that if she sends the ring back. She immediately files a Paypal claim stating Not as described.
I respond on PP that I would refund the funds when the ring is shipped back, minus my fees and postage of about $30 (though at this point I would eat that as well for the ring back). I am waiting for PP to resolve the case before 12/21. In my response I included a screenshot of my listing which stated Final Sale, which she conveniently excluded from her claim, of course.
I then kindly email the buyer that I would refund her if they send the ring back. Crickets. Three emails from me over three days, nicely asking them to just send it back and I will refund, continue to go unanswered.
I also receive an email from PP that they cannot guarantee that the merchandise will be returned!! I have read that they consistently side with buyers!
What is my recourse here if any? I now have no ring and the funds are pending in PP and likely to be refunded if I have researched correctly. Again, even though we spoke at length prior to sale, I had Final Sale in my listing, I fear I might be getting scammed.
This experience has certainly and maybe permanently tarnished my bling hobby for me.
Just a note of caution on selling our baubles on Diamondbistro and Loupetroop. Although I have sold quite a few pieces on those sites, I am afraid I am being scammed right now.
Last weekend I sold a ring on DB. Buyer and I had a back and forth correspondence which resulted in this person purchasing the band. I promptly sent the ring insured to the buyer in CA (I am in NY). Buyer receives ring and says the sizing is incorrect. I sold it as a 7.5 and she claims it is an 8. Despite having Final Sale stated in my listing she wants to return it. I am amenable to that if she sends the ring back. She immediately files a Paypal claim stating Not as described.
I respond on PP that I would refund the funds when the ring is shipped back, minus my fees and postage of about $30 (though at this point I would eat that as well for the ring back). I am waiting for PP to resolve the case before 12/21. In my response I included a screenshot of my listing which stated Final Sale, which she conveniently excluded from her claim, of course.
I then kindly email the buyer that I would refund her if they send the ring back. Crickets. Three emails from me over three days, nicely asking them to just send it back and I will refund, continue to go unanswered.
I also receive an email from PP that they cannot guarantee that the merchandise will be returned!! I have read that they consistently side with buyers!
What is my recourse here if any? I now have no ring and the funds are pending in PP and likely to be refunded if I have researched correctly. Again, even though we spoke at length prior to sale, I had Final Sale in my listing, I fear I might be getting scammed.
This experience has certainly and maybe permanently tarnished my bling hobby for me.
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