I have a diamond wedding band consisting of 10 princess cut diamonds. Last week I noticed that the 5th diamond from the left had "fallen" in the setting and was lower than the rest. I brought it to where it was purchased and was told I''d have to leave it there until today to be fixed.
I went to pick it up today and it''s the same! They claimed that because of the setting, the diamonds may shift and that it''s "part of having a channel set ring"!! I am disgusted! Are they correct?? I''ve never heard of this before, help!!!