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usnwife

Rough_Rock
Joined
Apr 27, 2009
Messages
98
After cyber-stalking a diamond for weeks, I finally decided to purchase. I know the website has been acting wacky, but I thought the problems were corrected. I attempted to purchase the diamond, I clicked the finalize purchase button, and the next screen never loaded. I am starting to wonder if this is a sign that this diamond is not to be mine. Plus, I am annoyed that all of my credit card info was entered and is now possibly floating around somewhere in cyberspace.
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Lorelei

Super_Ideal_Rock
Premium
Joined
Apr 30, 2005
Messages
42,064
Date: 3/17/2010 8:36:48 AM
Author:usnwife
After cyber-stalking a diamond for weeks, I finally decided to purchase. I know the website has been acting wacky, but I thought the problems were corrected. I attempted to purchase the diamond, I clicked the finalize purchase button, and the next screen never loaded. I am starting to wonder if this is a sign that this diamond is not to be mine. Plus, I am annoyed that all of my credit card info was entered and is now possibly floating around somewhere in cyberspace.
7.gif
I know its frustrating, give GOG a call.
 

CharmyPoo

Ideal_Rock
Joined
Dec 10, 2004
Messages
7,007
I know it''s a bit frustrating but I don''t think it is worth passing up a diamond over.
 

Bella_mezzo

Ideal_Rock
Joined
Aug 19, 2009
Messages
5,760
I''d give them a call and see what''s goign on. it''s alwasy worth it to fight through some challenges to get a great diamond
3.gif
plus, then you can find out what happened to your cc info...
 

joxxxelyn

Shiny_Rock
Joined
Jan 14, 2010
Messages
146
I consider GOG the best jewelry decision I''ve ever made. I know they can process the payments over the phone and that they are careful with customers'' sensitive data.
 

Collee

Shiny_Rock
Joined
Sep 27, 2009
Messages
421
Your info is totally secure (at least mine was the two times I placed a diamond on reserve with GOG). When the reserve or order information is submitted and received you will receive an order confirmation page.

I agree with the PPs in re: to calling Jon.
 

Dreamer_D

Super_Ideal_Rock
Joined
Dec 16, 2007
Messages
25,251
Caaaaalllllll Theeeeeemmmmmmm.
 

Rhino

Ideal_Rock
Trade
Joined
Mar 28, 2001
Messages
6,340
Hi usnwife,

We are totally secure so no worries but yea ... there were some glitches with our site over the weekend. Everything is back up to speed but if you''d like to call us direct please feel free. We are here to serve.

Also ... if "usn" is short for US Navy I''m a Navy Vet myself and am proud to serve a fellow Vet.

Kind regards,
 

Dreamer_D

Super_Ideal_Rock
Joined
Dec 16, 2007
Messages
25,251
Date: 3/17/2010 1:12:38 PM
Author: Rhino
Hi usnwife,

We are totally secure so no worries but yea ... there were some glitches with our site over the weekend. Everything is back up to speed but if you''d like to call us direct please feel free. We are here to serve.

Also ... if ''usn'' is short for US Navy I''m a Navy Vet myself and am proud to serve a fellow Vet.

Kind regards,
I didn''t know you were in the Navy Rhino!
 

Rhino

Ideal_Rock
Trade
Joined
Mar 28, 2001
Messages
6,340
Date: 3/17/2010 1:13:29 PM
Author: dreamer_d


Date: 3/17/2010 1:12:38 PM
Author: Rhino
Hi usnwife,

We are totally secure so no worries but yea ... there were some glitches with our site over the weekend. Everything is back up to speed but if you'd like to call us direct please feel free. We are here to serve.

Also ... if 'usn' is short for US Navy I'm a Navy Vet myself and am proud to serve a fellow Vet.

Kind regards,
I didn't know you were in the Navy Rhino!
Yep! Served under Reagan back in 82-85 as an airdale, Aviation Electronics Technician (AT). Served aboard the USS Nimitz but was attached with an air-antisubmarine squadron based out of Jax Fl where I met my lovely wife.
1.gif
She wasn't in the Navy though but was a civilian.
 

Lula

Ideal_Rock
Joined
Apr 5, 2009
Messages
4,624
Date: 3/17/2010 1:30:21 PM
Author: Rhino
Date: 3/17/2010 1:13:29 PM

Author: dreamer_d



Date: 3/17/2010 1:12:38 PM

Author: Rhino

Hi usnwife,


We are totally secure so no worries but yea ... there were some glitches with our site over the weekend. Everything is back up to speed but if you''d like to call us direct please feel free. We are here to serve.


Also ... if ''usn'' is short for US Navy I''m a Navy Vet myself and am proud to serve a fellow Vet.


Kind regards,

I didn''t know you were in the Navy Rhino!

Yep! Served under Reagan back in 82-85 as an airdale, Aviation Electronics Technician (AT). Served aboard the USS Nimitz but was attached with an air-antisubmarine squadron based out of Jax Fl where I met my lovely wife.
1.gif
She wasn''t in the Navy though but was a civilian.

Thanks for your service to our country, Rhino. It seems PS has several vendors who are vets.
 

usnwife

Rough_Rock
Joined
Apr 27, 2009
Messages
98
Thanks for all of the advice. I have been waiting to hear back from the live chat thing. However, I checked the website and the diamond is no longer listed. Guess, I was a little too late. oh well, back to cyber-stalking a new diamond. Hooyah- Rhino, my husband is in the Navy.
1.gif
 

Lorelei

Super_Ideal_Rock
Premium
Joined
Apr 30, 2005
Messages
42,064
Date: 3/17/2010 3:11:06 PM
Author: usnwife
Thanks for all of the advice. I have been waiting to hear back from the live chat thing. However, I checked the website and the diamond is no longer listed. Guess, I was a little too late. oh well, back to cyber-stalking a new diamond. Hooyah- Rhino, my husband is in the Navy.
1.gif
It might not be sold but taken off the listing reserved for you, give Jon a call ASAP to see what he says.
 

usnwife

Rough_Rock
Joined
Apr 27, 2009
Messages
98
I called GOG. The diamond has been sold. However, they are looking for a new stone for me. I look forward to doing business with them.
1.gif
 

Collee

Shiny_Rock
Joined
Sep 27, 2009
Messages
421
Date: 3/17/2010 1:30:21 PM
Author: Rhino

Date: 3/17/2010 1:13:29 PM
Author: dreamer_d



Date: 3/17/2010 1:12:38 PM
Author: Rhino
Hi usnwife,

We are totally secure so no worries but yea ... there were some glitches with our site over the weekend. Everything is back up to speed but if you''d like to call us direct please feel free. We are here to serve.

Also ... if ''usn'' is short for US Navy I''m a Navy Vet myself and am proud to serve a fellow Vet.

Kind regards,
I didn''t know you were in the Navy Rhino!
Yep! Served under Reagan back in 82-85 as an airdale, Aviation Electronics Technician (AT). Served aboard the USS Nimitz but was attached with an air-antisubmarine squadron based out of Jax Fl where I met my lovely wife.
1.gif
She wasn''t in the Navy though but was a civilian.

WOW! Thanks for sharing and serving.

Heading to Jax next week with T. Still bare fingered
29.gif
.
 

small_paws

Rough_Rock
Joined
Dec 7, 2009
Messages
81
Next time something like that happens you should call right away
7.gif
 

Dancing Fire

Super_Ideal_Rock
Premium
Joined
Apr 3, 2004
Messages
33,852
Date: 3/17/2010 3:11:06 PM
Author: usnwife
Thanks for all of the advice. I have been waiting to hear back from the live chat thing. However, I checked the website and the diamond is no longer listed. Guess, I was a little too late. oh well, back to cyber-stalking a new diamond. Hooyah- Rhino, my husband is in the Navy.
1.gif
then be sure to ask Rhino for the Navy discount.
2.gif
 

Rhino

Ideal_Rock
Trade
Joined
Mar 28, 2001
Messages
6,340
Date: 3/17/2010 8:12:51 PM
Author: Dancing Fire

Date: 3/17/2010 3:11:06 PM
Author: usnwife
Thanks for all of the advice. I have been waiting to hear back from the live chat thing. However, I checked the website and the diamond is no longer listed. Guess, I was a little too late. oh well, back to cyber-stalking a new diamond. Hooyah- Rhino, my husband is in the Navy.
1.gif
then be sure to ask Rhino for the Navy discount.
2.gif
Not just Navy DF. We honor all men and women serving our great country in whatever way we can.
 
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