www.uniteddiamonds.com

[Jill Koshen]

Don't put money down on the custom ring; they jack up the price 30+ % at the last min. before ordering. All they say is gold went up in price, but 30+ in a few days doesn’t make sense. In an effort to save my deposit, I placed an order with their online prices. It was a solitary ring. A week after I placed the order I get a call telling me that they could not fill my order because they didn't have the diamond I wanted. They tried to sell me some others but I wasn't interested in the other diamonds so I asked for a refund. I was charged 15% cancellation fee and the deposit for the custom ring. They ripped me off $1,250. Just a scam, they didn’t have any customer service, just wanted fees.

Check thier BBB rating, http://southernnevada.bbb.org

Company Name: Uniteddiamonds.com, Inc.
Company Address: 9404 Brilliant Ore Dr.
Las Vegas, NV 89143
Phone Number: (88 732-2258
Original Business Start Date: October 1999
Local Business Start Date: September 2003
Type of Entity: Corporation
Incorporated: 1/1/2010 in TBD
Principal: Mr. Bruce Larsen, Manager
BBB Accreditation Status: This company is not a BBB Accredited Business.
Type of Business: Jewelers - Retail
Web Site Address: www.uniteddiamonds.com

 

[D&T]

have you tried disputing the amount they withheld with your credit card company? you ordered one thing and didn't get it, its not your fault they didn't carry the item they advertised. That is misleading, and therefore I think you should get your refund in full. Really check with your credit card company. You have some rights and protection, especially if THEY were the one that mislead you!