Hello,
This has been such a great forum for me to learn and ask questions. I hope to get some input on my next "challenge".
I''ve been wanting to get a custom job for a setting on my engagement ring. I approached a local jeweller and told him specifically what I wanted. Basically, I wanted a thin band and I wanted the melee stones to be micro-claw set. I wanted the prongs to be as minimal as possible. He said that this could be done.
I did get to see the wax and the wax mold seemed ok but difficult to visualize. I told him to go ahead.
I saw the final product today. The setting is beautiful, but it isn''t what *I* wanted. None of the melee stones are in a micro-claw setting- they seem to be pave set. Also, my center stone has the largest prongs I''ve ever seen-basically my RB stone now looks square and each of the prongs don''t look "consistent". I wasn''t able to speak directly to the jeweller today but when asking some of the staff, they said that it could not be changed because it would not hold my stone securely. Is this really true? I had my center stone (0.88 ct) set in a simple tiffany style solitaire setting before and the prongs were pointed and fairly minimal. The prongs that are currently on the custom job almost look like a big triangle thus now making my center stone look like a square (hopefully this makes some sort of sense).
Also, the way that the side stone directly beside the center stone are currently set seems to be tension set so there is now a "metal bar" between the center stone and the stone directly beside it. I realize that I should have said something when the wax was done so that is my fault but now that I''m seeing the final product, I''m really not happy with the way it looks. I don''t know if it is even reasonable for me to mention that this aspect of the ring was not something that I like. When we had discussed the ring prior to making the wax, this aspect was not even mentioned and the jeweller just had that part added in. When I saw the wax, I guess I was overwhelmed but in retrospect I should have given myself a few days to think about the design before telling me to go ahead.
I haven''t paid anything for the setting yet (the center stone is mine). I don''t know how to approach this issue. I feel badly because so much work has gone into this but the end product was not what I initially described to him. When I described him what I wanted, he didn''t write any of my thoughts down and I think this probably contributed to the problem. I wish that I had written everything down for him but I also feel that it is the responsibility of the jeweller to *listen* to their customers. I am not a type of person to complain to the jeweller since I feel badly expressing my feelings- I don''t want to hurt anyone''s feelings since a lot of work has gone into this. I just don''t know how I''m going to feel if I do pay for this and feel like this just wasn''t what I wanted in the first place.
This has been such a great forum for me to learn and ask questions. I hope to get some input on my next "challenge".
I''ve been wanting to get a custom job for a setting on my engagement ring. I approached a local jeweller and told him specifically what I wanted. Basically, I wanted a thin band and I wanted the melee stones to be micro-claw set. I wanted the prongs to be as minimal as possible. He said that this could be done.
I did get to see the wax and the wax mold seemed ok but difficult to visualize. I told him to go ahead.
I saw the final product today. The setting is beautiful, but it isn''t what *I* wanted. None of the melee stones are in a micro-claw setting- they seem to be pave set. Also, my center stone has the largest prongs I''ve ever seen-basically my RB stone now looks square and each of the prongs don''t look "consistent". I wasn''t able to speak directly to the jeweller today but when asking some of the staff, they said that it could not be changed because it would not hold my stone securely. Is this really true? I had my center stone (0.88 ct) set in a simple tiffany style solitaire setting before and the prongs were pointed and fairly minimal. The prongs that are currently on the custom job almost look like a big triangle thus now making my center stone look like a square (hopefully this makes some sort of sense).
Also, the way that the side stone directly beside the center stone are currently set seems to be tension set so there is now a "metal bar" between the center stone and the stone directly beside it. I realize that I should have said something when the wax was done so that is my fault but now that I''m seeing the final product, I''m really not happy with the way it looks. I don''t know if it is even reasonable for me to mention that this aspect of the ring was not something that I like. When we had discussed the ring prior to making the wax, this aspect was not even mentioned and the jeweller just had that part added in. When I saw the wax, I guess I was overwhelmed but in retrospect I should have given myself a few days to think about the design before telling me to go ahead.
I haven''t paid anything for the setting yet (the center stone is mine). I don''t know how to approach this issue. I feel badly because so much work has gone into this but the end product was not what I initially described to him. When I described him what I wanted, he didn''t write any of my thoughts down and I think this probably contributed to the problem. I wish that I had written everything down for him but I also feel that it is the responsibility of the jeweller to *listen* to their customers. I am not a type of person to complain to the jeweller since I feel badly expressing my feelings- I don''t want to hurt anyone''s feelings since a lot of work has gone into this. I just don''t know how I''m going to feel if I do pay for this and feel like this just wasn''t what I wanted in the first place.
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