I just wanted to start this thread for Union Diamonds and my experiences with them throughout my buying process.
I found the ideal diamond for my fiancé and my budget using the Pricescope Diamond Search. After checking out the prices and comparing the quality of the diamonds I had to decide between a couple different dealers. I chose Union Diamonds because they appear to be the most reputable and best priced. They also have the best money back guarantee and personally I believe this is important.
I called to confirm that they had the diamond in stock. I was transfered to the sales staff and I was helped out by Leah. She was very kind and helpful. She did was not at all pushy, unattentive or busy when she was talking to me and I really appreciate that in a sales person. Especially when you''re dealing with such a big and important purchase.Unfortunately I called a few days late and there was a hold on the diamond I wanted. But after speaking to Leah she was more than willing to help me locate other diamonds. She followed up with me later that day to tell me she found another similar diamond but it was also on hold, but she told me she was still looking for me and would let me know the status of either diamond by the next day.
I recieved a call the next morning informing me of the good news that the diamond that I originally wanted was now available. Now I am opting to do a wire transfer payment for the diamond because it saves me 3% on CC charges which adds up to a lot with a purchase price this big. I''ll keep you informed on the progress of my transaction and my overall experience.
I found the ideal diamond for my fiancé and my budget using the Pricescope Diamond Search. After checking out the prices and comparing the quality of the diamonds I had to decide between a couple different dealers. I chose Union Diamonds because they appear to be the most reputable and best priced. They also have the best money back guarantee and personally I believe this is important.
I called to confirm that they had the diamond in stock. I was transfered to the sales staff and I was helped out by Leah. She was very kind and helpful. She did was not at all pushy, unattentive or busy when she was talking to me and I really appreciate that in a sales person. Especially when you''re dealing with such a big and important purchase.Unfortunately I called a few days late and there was a hold on the diamond I wanted. But after speaking to Leah she was more than willing to help me locate other diamonds. She followed up with me later that day to tell me she found another similar diamond but it was also on hold, but she told me she was still looking for me and would let me know the status of either diamond by the next day.
I recieved a call the next morning informing me of the good news that the diamond that I originally wanted was now available. Now I am opting to do a wire transfer payment for the diamond because it saves me 3% on CC charges which adds up to a lot with a purchase price this big. I''ll keep you informed on the progress of my transaction and my overall experience.