Hi everyone, posting here in desperation.
Does anyone know if BTD are still trading please? They appear to have dropped off the planet. I placed an order with them in May for an Avarra Emerald and they took my money readily enough but I have never received my stone. I am in Australia and there were issues with the initial freight quote which I tried to resolve over email by offering to pay the additional freight but I've never received any reply. I've tried every way possible to contact them including their "contact us" function on the site, the zendesk IM system, messaging via Facebook but no reply is ever forthcoming.
Have also stalked the owner Less Wright on Linkedin but don't have a paid account so can't message him there.
I purchased this for our 10year anniversary as we are not able to afford the real deal unfortunately and did a lot of research into sims with the 'natural' look (ie inclusions & colour) and the Avarra seemed to tick all my boxes. Wondering if I've done my AUD400 and been scammed.
Any help forthcoming is hugely appreciated!
Does anyone know if BTD are still trading please? They appear to have dropped off the planet. I placed an order with them in May for an Avarra Emerald and they took my money readily enough but I have never received my stone. I am in Australia and there were issues with the initial freight quote which I tried to resolve over email by offering to pay the additional freight but I've never received any reply. I've tried every way possible to contact them including their "contact us" function on the site, the zendesk IM system, messaging via Facebook but no reply is ever forthcoming.
Have also stalked the owner Less Wright on Linkedin but don't have a paid account so can't message him there.
I purchased this for our 10year anniversary as we are not able to afford the real deal unfortunately and did a lot of research into sims with the 'natural' look (ie inclusions & colour) and the Avarra seemed to tick all my boxes. Wondering if I've done my AUD400 and been scammed.
Any help forthcoming is hugely appreciated!