by Gabethebabe » Aug 29, 2019 Hello all, first post in this forum, since I'm looking for help/advice. I bought a 1.00ct, H, Si2, ideal cut lab grown diamond with HRD certification in a simple white gold 4-prong setting in an on-line shop (for the moment: anonymous). Upon inspection it appears to have a crack about halfway between culet and girdle, see pictures below. Obviously I have contacted seller. No reply yet (less than 12h ago, holiday time will not help), so I'm not sure how seller will react. My idea is to get a replacement. What can you recommend me with regard to the complaint and return process, anything I should take care to do? Is there any kind of value in keeping this ring and accept a partial refund? Not my preferred solution, but I'm not closing it off either. Thanks!