Sending item(s) to Tiffany for resizing?

[Txborn79]

Does anyone know if you want to send two items into Tiffany to get resized/polished, can you send them in one box with two forms (a form for each item)? I’m waiting for a reply from Tiffany but thought it may be quicker to ask here. I don’t want to send them separate if it’s not required.

Thanks!

 

[headlight]

If you can take them to a store close to you there is no fee.

 

[croqueusedediamants]

I take them to my local store, and they send them on to New York for me. It takes 3-5 weeks.

 

[sledge]

Hey @Txborn79, just checking in to see if you resolved this issue.

 

[FL_runner]

I have only taken them to a store to drop them off for resizing, and the store then sends them to NY.

 

[Txborn79]

Hey @Txborn79, just checking in to see if you resolved this issue.

Hey! I did finally get someone on live chat and they confirmed everything could be shipped together.

I would have preferred to go in store but we’re a couple hours away and it’s pretty much in Houston where I absolutely hate driving lol

 

[JPie]

Don’t send them your Tiffany jewelry boxes! They’ll toss them and return your jewelry in pouches.

Also, thoroughly loupe your pieces immediately upon return. You can read about my nightmare here:

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It took them over two months to fix it:

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[Txborn79]

Don’t send them your Tiffany jewelry boxes! They’ll toss them and return your jewelry in pouches.

Oh no! I sent them in the boxes

 

[JPie]

Oh no! I sent them in the boxes

You might want to call them and confirm that they’ll return them with boxes. The service reps can add a note to your work order.

 

[Txborn79]

You might want to call them and confirm that they’ll return them with boxes. The service reps can add a note to your work order.

I live chatted with someone and that’s what she told me to do so I’ll be giving them a call tomorrow. She also said next time, make a note on the service form. So if anyone else reads this, make sure to make a note on your form that you want your boxes returned!

Thanks @JPie for letting me know so I can hopefully get them back.

 

[croqueusedediamants]

Also, thoroughly loupe your pieces immediately upon return. You can read about my nightmare here:

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It took them over two months to fix it:

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I concur. My wedding and engagement rings are currently getting worked on because they stamped them incorrectly during a previous re-sizing. They are not always as careful as they should be.

 

[Txborn79]

Just wanted to update this thread I received my items back today and I had called them to make sure to put a note on my order to send my items back in the boxes I had sent them in. Fortunately I got back everything and more I had sent in one blue outer box, one blue ring box and one black ring box. I got all of it back plus an extra outer blue box, a new blue bag, a new double ring box and outer blue box wrapped nicely in a ribbon. Love the double ring box!

 

[MissGotRocks]

Just wanted to update this thread I received my items back today and I had called them to make sure to put a note on my order to send my items back in the boxes I had sent them in. Fortunately I got back everything and more I had sent in one blue outer box, one blue ring box and one black ring box. I got all of it back plus an extra outer blue box, a new blue bag, a new double ring box and outer blue box wrapped nicely in a ribbon. Love the double ring box!

Very nice! LOVE the double ring box!! So glad this all worked out for you.

 

[FL_runner]

I love a happy ending to a jewelry story! They double ring box is especially lovely

 

[JPie]

Holy box bonanza! Glad it worked out!